Collections Specialist

3 days ago


Richardson, United States Dynamic Access LLC Full time
Job DescriptionJob Description

Job Summary: We are seeking an experienced collections supervisor to join our finance team. This position will be responsible for Accounts Receivable and Collections. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work under tight deadlines.

Responsibilities:

· Take elevated collection calls, work correspondence and collection unit.

· Maintain accurate collection notes on past due accounts

· Provide general supervision and training Accounts Receivable Specialist

· Operate a collections database in YayPay

· Communicate professionally with customers and team members

· Place Service Holds

· Arrange payment plans or promise to pays

· Create Aging Report, Service Hold lists, Write Off Requests

· Have weekly meetings with Sales and Area Directors of aging accounts

· Collaborate with other departments to ensure financial goals are met.

· Provide support to finance team members as needed.

Requirements:

· Self-starter and goal oriented

· Ability to thrive in a fast-paced work environment.

· Must be punctual and dependable.

· Proven experience (5-7 years) in collections.

· Excellent analytical skills with a keen attention to detail.

· Ability to work independently and as part of a team.

· Strong communication and interpersonal skills.

Working Conditions:

· Typical office environment.

· Occasional overtime may be required during peak periods (month-end, year-end).

Benefits:

· Health, dental, and vision insurance.

· Retirement savings plan (401k) with company match.

· Paid time off and holidays.

· Professional development opportunities.

Company Culture: Our company values teamwork, innovation, and integrity. We foster a collaborative environment where employees are encouraged to contribute ideas and grow both personally and professionally.



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