Customer Service Representative

3 weeks ago


Parker, United States Express Employment Professionals Full time
Job DescriptionJob Description

Job Title: Customer Service Representative
Pay: $20-$22/hr.
Location: Parker, CO
Position type: Full-time, Evaluation Hire
Hours: Monday-Friday, 8am-5pm + 1 Saturday every 4-6 weeks
Benefits: While contracted with Express, Medical, Dental, Vision, Life, Short & Long-term disability and sick pay are offered

Express Employment Professionals of Centennial and Castle Rock is in search of a Customer Service Representative to join a vehicle freight/logistics company in Parker, CO The ideal candidate will support dispatch while providing exceptional customer service and resolution to Drivers, Sub-Haulers, Clients, Customers and Business Partners.

Job Highlights:

  • Taking 20-50 phone calls throughout the day
  • Tracking deliveries
  • Update customers on status and assist dispatch team
  • Order entry
  • Assist with compliance audits
  • Process sub-hauler invoices
  • Process vehicles that transport to/from the headquarters, noting and submitting damage reports
  • Check in/out vehicle deliveries and releases w/ customers and - walk through inspections in parking lot

What we look for:

  • 1+ year experience in a Customer Service environment
  • Accurate data entry and attention to detail
  • Strong communication skills, written and verbal
  • The ability to work independently and prioritize in a fast-paced environment
  • Working knowledge of MS Office (Teams & Excel, primarily)
Company DescriptionExpress Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, long term or permanent, temporary, and part-time employment in a wide range of positions, including professional, commercial, industrial, and administrative.Company DescriptionExpress Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, long term or permanent, temporary, and part-time employment in a wide range of positions, including professional, commercial, industrial, and administrative.

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