Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Pay: $20-$22/hr.
Location: Parker, CO
Position type: Full-time, Evaluation Hire
Hours: Monday-Friday, 8am-5pm + 1 Saturday every 4-6 weeks
Benefits: While contracted with Express, Medical, Dental, Vision, Life, Short & Long-term disability and sick pay are offered
Express Employment Professionals of Centennial and Castle Rock is in search of a Customer Service Representative to join a vehicle freight/logistics company in Parker, CO The ideal candidate will support dispatch while providing exceptional customer service and resolution to Drivers, Sub-Haulers, Clients, Customers and Business Partners.
Job Highlights:
- Taking 20-50 phone calls throughout the day
- Tracking deliveries
- Update customers on status and assist dispatch team
- Order entry
- Assist with compliance audits
- Process sub-hauler invoices
- Process vehicles that transport to/from the headquarters, noting and submitting damage reports
- Check in/out vehicle deliveries and releases w/ customers and - walk through inspections in parking lot
What we look for:
- 1+ year experience in a Customer Service environment
- Accurate data entry and attention to detail
- Strong communication skills, written and verbal
- The ability to work independently and prioritize in a fast-paced environment
- Working knowledge of MS Office (Teams & Excel, primarily)
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