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Field Service Technician

2 months ago

Albany, United States BradyPLUS Full time $29 - $34
Job DescriptionJob Description

Position Overview

The main objective of the Field Service Technician at Hill & Markes a BradyPLUS Company is to proactively maintain equipment, perform repairs, and conduct onsite installation and testing tasks while representing the company in a professional and safe manner. This position will be traveling between Albany, NY and Catskill, NY.

Responsibilities Include:

  • Manage all on-site installation, repair, maintenance, and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Operate vehicles in a safe manner and use field automation systems.
  • Follow all company procedures and protocols.
  • Comprehend customer requirements and make appropriate recommendations.
  • Interact with customers in a professional manner.
  • Coordinate and prioritize needs and tasks as they change.
  • Meet industry performance and quality standards.
  • Cross-departmental engagement with internal support teams to promote customer service, good teamwork, and help meet company goals.
  • Repair all floor and carpet care equipment sold by the company and, where applicable, Coordinate with Sanitary Maintenance Consultants and Service Center Manager for appointments.
  • Calculate estimates on parts and labor when requested and notify customers.
  • Maintain and keep the vehicle clean at all times, inside and out.
  • Check oil, battery, radiator, power steering, and brake fluid.
  • Label and repair all machines as required when brought into the Service Center for repair or done on site.
  • Upon completion of repair, properly fill out repair work order.
  • Keep work area in clean and safe condition.
  • Operate a forklift if needed.
  • Must wear appropriate and approved safety equipment.
  • Perform other duties as assigned.

The ideal candidate will have:

  • 3+ Years Experience
  • High School Diploma
  • Valid Drivers’ License
  • Mechanical Ability to include reading instructions, diagrams and electrical schematics.
  • Knowledge of electronic circuitry.
  • A background in mechanics and diagnostics.
  • Proficient in Microsoft Office Suite, and AS400 is a plus.
  • The ability to manage high-stress or busy periods while maintaining professional relationships.
  • Ability to work independently.
  • Detail-orientated with excellent follow-up skills.
  • The ability to work safely and follow appropriate government mandated guidelines.
  • Bilingual Spanish a plus.
  • Required to stand, sit, stoop, bend and kneel.
  • Moderate to heavy lifting up to 100lbs.
  • Ability to work indoors and outdoors.
Company DescriptionWe serve and delight customers with solutions for JanSan, Foodservice, and Industrial Packaging, delivering the right SUPPLIES + SUPPORT to ensure their businesses are more successful every day.

Here at BradyPLUS, we are on a mission to be the best employer we can be. We empower our employees to reach their fullest potential in an environment of collaboration and inclusion. We are seeking diverse and driven individuals who are passionate about bringing solutions to our clients and our communities. We are dedicated to excellence and a relentless pursuit of service to our customers from coast to coast.

We have 6000 team members across a national platform of companies and trusted heritage brands.Company DescriptionWe serve and delight customers with solutions for JanSan, Foodservice, and Industrial Packaging, delivering the right SUPPLIES + SUPPORT to ensure their businesses are more successful every day.\r
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Here at BradyPLUS, we are on a mission to be the best employer we can be. We empower our employees to reach their fullest potential in an environment of collaboration and inclusion. We are seeking diverse and driven individuals who are passionate about bringing solutions to our clients and our communities. We are dedicated to excellence and a relentless pursuit of service to our customers from coast to coast.\r
\r
We have 6000 team members across a national platform of companies and trusted heritage brands.