Front Desk Receptionist

2 months ago


Canton, United States CHRISTOPHER ZONFA DDS Full time
Job DescriptionJob Description

A dental front desk job, also known as a dental receptionist or office assistant role, involves a variety of administrative tasks to keep the dental office running smoothly:

  • Patient care

    Greet patients and visitors in a friendly and professional manner, and ensure they feel comfortable

  • Scheduling

    Schedule, cancel, and reschedule appointments, and confirm upcoming appointments

  • Patient records

    Manage patient records, update information, and prepare patient charts

  • Communication

    Answer phones and respond to patient inquiries, and route calls to the appropriate offices

  • Insurance

    Verify patients' insurance by calling insurance companies, file insurance claims, and track their progress

  • Payments

    Collect payments for services rendered and prepare and send patient bills

  • Administrative tasks

    Assist patients in filling out required forms, maintain office inventory, perform document filing, scanning, and copying, and communicate with dental supply vendors

  • Organization

    Maintain a clean and organized reception area, and follow the same processes for opening and closing the clinic each day

  • Other duties

    Handle test results like X-rays, and assist with dental procedures as needed



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