Server

3 months ago


West Palm Beach, United States The Donut Place Inc dba Southern Kitchen Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
 
Job Summary
We are seeking an experienced Server to join our team The Server is the face of our restaurant and plays an integral role in our customer’s dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail. 

Responsibilities: 

Servers must welcome all guests with a smile.

Serves guests with food and beverages in a positive and friendly manner.

Shares menu knowledge to help food and beverage selections and promotes upselling and daily specials.

Shows up ready to work at scheduled shift in complete, neat, clean, uniform, with hair pull up or back.

Will learn and promote the company’s mission statement.   

Promotes an attitude of teamwork and treats each table and section as if it were their own.

Practices all sanitation protocol, including current government regulations, also being aware of proper chemical use and storage.

Learn table numbers. Learn menu items and ingredients.  Learn how to navigate menu and ordering on handhelds.

Learn how to use register, credit card machines, and take out tablets.  Know how to count change back to customer.

Learn how to properly answer the phone and take to go orders.

Must have an updated food handlers certificate.

Must be able to stand and walk for 7-8 hours 

Must be able to lift 25lbs

Must be able to perform all steps of service:
 
1.  Greet the party ( hello, name, special, special drink)

2. Set up the table with placemat & silverware

3. Beverage order and answer questions

4. Efficiently take order (you control the flow)

5 Deliver all necessary condiments and oatmeal or soup unless it comes as their meal (jelly, hot sauce, dressing, etc….)

6. Deliver the food in a timely manner (check on food if taking longer than the current ticket times)

7. Check back to make sure food is prepared to their liking (2 bites or 2 minutes)

8. Pre-bus all dirty dishes and items

9. Offer your favorite dessert

10. Present check and take payment if they are paying with a credit card.  Cash payments are taken at the register by the cashier

11. Bus table


Qualifications: 
  • Previous experience as a server is preferred
  • Friendly and outgoing personality
  • Excellent communication skills
  • Ability to meet the physical demands of the position, including standing for long periods and carrying trays
  • Familiarity with food safety guidelines - Must have or be able to get quickly a Florida approved Food Handler Certificate
  • Ability to work in a fast-paced environment 
  • Ability to work as a team and work well with coworkers

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