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Customer Service Representative

1 month ago

Walpole, United States 1-800 Busy Dog Basement Technologies Full time
Job DescriptionJob Description

WE ARE LOCATED IN WALPOLE, MA

Successful Construction and Water Proofing company looking to hire energetic, enthusiastic, and hardworking customer service representatives in our fun, dynamic call center environment. Positions available to start immediately. No Call Center experience necessary but definitely is a plus. New team members will receive daily training and consistent performance support from leadership.

$18-$20 to start. Commissions can range from $100/wk to $500+/wk. Commissions are a big part of your position and dependent on your motivation and enthusiasm. You want more? It is yours for the taking. Our leaders are focused on helping your commission grow.

No Cold Calling

Full-time and part-time positions Monday through Saturday and rotational on-call nights and weekends. Department hours vary between 7AM and 8PM. Hours can be discussed with Call Center Manager.

Responsibilities:

Field all incoming calls and transfer to proper departments

Handle inquiries for both new and existing customers

Set and assign appointments according to geographic areas of technicians

Provide information about products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records accurately based on interactions

Develop and maintain a knowledge base of evolving products, services and procedures

​Qualifications:

Good verbal skills

Positive and professional demeanor

Excellent written and verbal communication skills

Motivated

Job Types: Full-time, Part-time

Salary: $18.00 - $20.00 per hour

Benefits:

Dental insurance

Health insurance

Paid time off

Schedule:

8 hour shift

Evening shift

On call

Overtime

Weekend availability

 

Ability to commute/relocate:

Walpole, MA 02081: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Company DescriptionWaterproofing & Construction CompanyCompany DescriptionWaterproofing & Construction Company

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