General Office Assistant

2 weeks ago


Missoula, United States Marcure Insurance Full time
Job DescriptionJob Description

We are seeking a General Office Assistant - Customer Service Representative to join our team You must be outgoing, self-motivated and have a team player mentality. You will perform a variety of clerical tasks as well as help on various office projects.

Responsibilities:

  • Draft correspondences and other formal documents
  • Plan and schedule appointments and events
  • Greet and assist onsite clients
  • Answer inbound telephone calls
  • Resolve client concerns using agency management system and company websites
  • Processing all incoming client premium payments
  • Perform all other office tasks

Qualifications:

  • Experience in answering and triaging telephone calls in a busy office setting
  • Ability to prioritize and multitask
  • Ability to continually learn and adapt to an ever-changing industry
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • ​Strong organizational skills
  • Ability to problem solve quickly and efficiently
  • Ability to perform work duties accurately and efficiently under pressure
  • Experience with Excel, Word, Google Chrome and Outlook


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