Nissan Service Advisor
3 weeks ago
Leglue Nissan is currently seeking a Service Advisor to join our busy service department. Leglue Nissan has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.
Job Duties:
- Facilitate a seamless customer experience for every client from arrival to survey completion
- Monitor and follow up with customer base (post visit) to ensure customer satisfaction
- Greets customers in a timely, friendly manner
- Writing Repair Orders and explaining charges
- Diagnosing Customers vehicle
- Performing vehicle walk around and documentation of customer concerns
- Provides a complete and accurate written cost estimate for labor and parts
- Check progress of repair throughout the day
- Contacts customers regarding any changes in the estimate or time impacts
- Maintains strong customer satisfaction
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications
Job Requirements:
- Prior sales experience preferred but not required
- High School Diploma or College Degree preferred but not required
- Computer/Tablet Skills
- Excellent interpersonal communication skills
- Must demonstrate a positive attitude and strong willingness to learn
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