Current jobs related to Member Service Representative - Troy - 1ST MIDAMERICA CREDIT
-
Service Support Team Member
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob DescriptionHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled Customer Service Representative to join our team.About UsHobart Service has been a trusted partner to our customers for over 125 years, with a strong commitment to providing exceptional customer service and support. Our team of over...
-
Member Service Representative
3 months ago
Troy, United States Capital District YMCA Full timeJob DescriptionJob DescriptionThe Capital District YMCA is seeking dynamic Part-Time Member Service Representative to join their team!This position supports the work of the Y, a leading charity committed to strengthening community. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes...
-
Customer Service Representative
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryHobart Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and accurate execution of programs, repairs, and pricing for key account customers.Key Responsibilities:Serve as a single source contact for key...
-
Employment Services Representative
2 weeks ago
Troy, New York, United States New York State Civil Service Full timeJob SummaryWe are seeking a highly skilled Employment Services Representative to join our team at the New York State Civil Service. As an Employment Services Representative, you will play a critical role in promoting and providing employment services to businesses and job seekers.Key ResponsibilitiesAssess the skills of workers impacted by layoffs and...
-
Customer Service Representative I
3 weeks ago
Troy, United States Hobart Service Full timeJob DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
-
Customer Service Representative
3 weeks ago
Troy, United States Kelly Mcgrath - State Farm Agent Full time $19 - $25Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time offROLE DESCRIPTION:As a customer service representative with Kelly McGrath, State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people...
-
Customer Service Representative
6 hours ago
Troy, Michigan, United States Stericycle Full timeJob Title: Customer Service RepresentativeJoin Stericycle as a Customer Service Representative and be part of a dynamic team that provides exceptional customer experiences.Job Summary:We are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Service Representative. As a key member of our team, you will be...
-
Customer Service Representative I
3 weeks ago
Troy, United States Illinois Tool Works Full timeThis position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-we Customer Service Representative, Customer Service, Field Service, Representative, Manufacturing, Retail
-
Customer Service Representative
7 days ago
Troy, Michigan, United States Michigan Schools and Government Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Michigan Schools and Government Credit Union. As a key member of our call center team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting our financial services.Key ResponsibilitiesMember...
-
Customer Service Representative
7 days ago
Troy, Alabama, United States Insight Global Full timeCustomer Service RepresentativeInsight Global is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our clients.Key Responsibilities:Respond to customer inquiries via...
-
Technical Customer Service Representative
3 weeks ago
Troy, United States Creative Financial Staffing Full timeTECHNICAL CUSTOMER SERVICE REPRESENTATIVE Direct Hire Starting at $50k On Site Growing, innovative, FUN company just north of Dayton is looking to add a TECHNICAL CUSTOMER SERVICE REPRESENTATIVE to their team immediately! Wear t-shirts and shorts to work every day! Free lunches every MWF! Free beverages all day every day! On-site gym! TEAM atmosphere! Great...
-
Technical Customer Service Representative
1 week ago
Troy, United States Creative Financial Staffing Full timeTECHNICAL CUSTOMER SERVICE REPRESENTATIVE Direct Hire Starting at $50k On Site Growing, innovative, FUN company just north of Dayton is looking to add a TECHNICAL CUSTOMER SERVICE REPRESENTATIVE to their team immediately!Wear t-shirts and shorts to work every day! Free lunches every MWF! Free beverages all day every day! On-site gym! TEAM atmosphere! Great...
-
Troy, United States Creative Financial Staffing Full timeTECHNICAL CUSTOMER SERVICE REPRESENTATIVEDirect HireStarting at $50kOn SiteGrowing, innovative, FUN company just north of Dayton is looking to add a TECHNICAL CUSTOMER SERVICE REPRESENTATIVE to their team immediately! Wear t-shirts and shorts to work every day! Free lunches every MWF! Free beverages all day every day! On-site gym! TEAM atmosphere! Great...
-
Customer Service Representative
1 week ago
Troy, Alabama, United States Experis Full timeJob Title: Customer Service RepresentativeExperis is seeking a highly skilled Customer Service Representative to join our team in Troy, AL. As a key member of our service desk, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide technical support and troubleshooting assistance to clients...
-
Customer Service Representative
7 days ago
Troy, Michigan, United States Associa Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Associa. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, addressing their concerns, and resolving issues in a timely and professional...
-
Customer Service Representative
7 days ago
Troy, Michigan, United States Randstad Full time{"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a proactive and detail-oriented individual to provide exceptional customer service through phone calls, emails, and live chat. The ideal candidate will be responsible for efficiently navigating our internal business system to track orders, communicate...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Michigan Schools and Government Credit Union Full timeAbout UsMichigan Schools and Government Credit Union is a leading financial institution dedicated to providing exceptional service to our members. With a strong commitment to community and member satisfaction, we strive to be the trusted financial partner for individuals and families in Michigan.Job SummaryWe are seeking a highly motivated and...
-
Team Member
1 week ago
Troy, Illinois, United States Taco Bell Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Team Member to join our team at Taco Bell. As a Team Member, you will be responsible for providing exceptional customer service in a fast-paced and dynamic environment.Key ResponsibilitiesProvide outstanding customer service and ensure a positive dining experience for all guests.Develop a...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Chick-fil-A Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesCustomer Service: Greet and assist guests in a friendly and...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Chick-fil-A Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesCustomer Service: Greet and assist guests in a friendly and...
Member Service Representative
4 months ago
Prepared On: 03/15/2024
Role: To assist members and potential members with their Credit Union needs; financial transactions, paying and receiving cash, explains services, sets up new accounts, assists with their loan requests, providing clerical and administrative support needed to process and close member loans, respond to problems, and direct members to the appropriate people. Assists branch management with balancing of the vault and the security of the cash.Essential Functions & Responsibilities:Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells monetary instruments to members; transfers amounts from member accounts as directed. Balances personal cash drawer and daily transactions. Maintains member account information on computer system. Assures that appropriate records are maintained and required reports are prepared. Promotes and cross sells credit union services and products to members.Assists members with opening and closing accounts, answers questions about products and services and resolves issues that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations. Takes member loan applications and prepares them for review by a Credit Analyst. Processes approved loans and sets up date and time to close the loan and make disbursements.Schedules, trains and monitors the work of other tellers. Coordinates teller and branch activities. Assist staff with promotions, referrals and opportunities.Manages vault cash. Orders weekly cash requirement for branch and post data to general ledger system in order to maintain credit union records.Performs other related duties as assigned.Performance Measurements:To provide prompt, accurate, courteous, friendly, timely and professional service to all members. Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.To accurately post transactions and balance work, with errors and/or outages not to exceed established policy guidelines.To accurately maintain vault and contents per credit union policy and regulatory guidelines.To process member transactions without error; troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.Produce loan documents, reports and new accounts with no unresolved errors according to established department standards. Prepare files for underwriting on a timely basis. Complete, organize and close loan documentation and files in a timely manner.To develop and improve knowledge and skills in member service and operations areas. Develop, maintain and demonstrate a working knowledge of credit union loan standards, policies, procedures and applicable state and federal government rules and regulations.To meet membership, lending, product, service and transaction goals on a monthly basis.To maintain a professional work environment and businesslike appearance. To maintain a dependable record of attendance and timeliness.Knowledge and Skills:ExperienceOne year to three years of similar or related experience.EducationA high school education or GED.Interpersonal SkillsWork involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.Other SkillsAble to operate a 10-key calculator, typewriter, and computer keyboard. Must be good with detail to deal with numbers and names.Disclaimer: Must be able to work and travel to different credit union locations as determined by management.This Job Description is not a complete statement of all duties and responsibilities comprising the position.
