Front Desk
1 month ago
All employees of Smith System are responsible for abiding by the company’s core values of servant leadership, diversity, ethical behavior, teamwork, and continuous learning. The Front Desk position is responsible for greeting visitors and answering company main phone lines.
This position will assist Inside Sales with various administrative tasks and manage/coordinate Smith System Factory Visit Experience efforts.
Additionally, this position will serve to provide support to other team management functions as required.
RESPONSIBILITIES
- Front Desk duties – fulfill receptionist duties at front desk (greeting guests and answering the phones).
- Manage and support Smith System Factory Visit Experience efforts. Total ownership of showroom calendar for booking visits, coordinating meeting agendas with internal staff and organizing various hospitality items such as meal ordering to reserving hotel rooms for visitors.
- Support and coordinate Factory visits with Steelcase - Grand Rapids and Dallas showroom staff.
- Insuring showroom is ready for and picked up after events.
- Supporting marketing in preparing mailings or samples as needed.
- Support other Smith gatherings as needed with scheduling, food or drinks.
- Ensure the refrigerators and cabinets in the showroom are stocked.
- Support Smith employee travel through flight, hotel and transportation reservations as needed.
- Support Inside Sales as needed for various visitor and planning tasks.
- Support accounting with filing / data entry as needed.
- All other tasks as needed in support of office.
WORK EXPERIENCE / EDUCATION REQUIREMENTS
- Experience as a front desk clerk and answering phones
- Strong experience with MS Word, Excel, and Outlook.
- Outstanding math, organizational and time management skills.
- Excellent and professional communication abilities with aptitude in problem-solving.
- Experience making travel reservations and coordinating customer events such as plant tours, customer meetings, scheduling multi events at the same time.
- Computer savvy with working knowledge of internet application and Microsoft Office.
ABILITIES REQUIRED
- Initiative: Ability to work productively with minimal supervision. A self-starter who looks for better ways to get more done without being assigned.
- Sense of Urgency: Take care of things that need fast action
- Productivity: Ability to manage the workload and prioritize tasks. Ability to meet deadlines. Ability to handle multiple projects and duties with tight deadlines
- Communication: Clear, pleasant, and professional verbal and written communication with associates, visitors, and organizations that conduct business with Smith System
- Problem-Solving: Ability to identify problems and think creatively to find a solution
- Detail-Oriented: Ability to focus on the task at hand and ensure the highest degree of accuracy and completeness in the work.
- Resourceful: Ability to find quick and clever ways to overcome difficulties - capable of devising ways and means
Company DescriptionOur Story
Back in 1905, Smith System® was a different company than we are today. We built heaters for one-room schools. And then water fountains – and lavatory systems. It was a simple mission – to keep kids warm, hydrated and clean, so they could focus on learning. But we soon discovered that, beyond those basic needs, there were other ways we could help. The more we worked for schools, the more we saw an ever-evolving environment that needed a furniture maker to nurture the change. So, we stepped in.
What’s cool is that our original purpose never stopped guiding us. We still come to work every day to serve the “one-room schools.” Because in reality, every student learns a little differently, every teacher teaches a little differently and every classroom needs a unique solution.
We believe (with a heck of a lot of passion) that every student and teacher deserves the best possible space to inspire learning. And that’s what led us to what we are today: A company designed to deliver on the needs of education better than anyone else in the industry.
What teachers do day in, day out, flat-out humbles us. And we believe the right tools have a seriously positive impact on them. For us, those tools are seats, desks, commons areas, storage units, and anything else that inspires better learning. Flexibility, versatility, comfort, style. It all matters. Because at the end of the day, it supports one cause. To enable the genius inside every student.
And because of that, we don’t make K-12 furniture as part of what we do.
It’s the only thing we do.Company DescriptionOur Story\r
\r
Back in 1905, Smith System® was a different company than we are today. We built heaters for one-room schools. And then water fountains – and lavatory systems. It was a simple mission – to keep kids warm, hydrated and clean, so they could focus on learning. But we soon discovered that, beyond those basic needs, there were other ways we could help. The more we worked for schools, the more we saw an ever-evolving environment that needed a furniture maker to nurture the change. So, we stepped in.\r
\r
What’s cool is that our original purpose never stopped guiding us. We still come to work every day to serve the “one-room schools.” Because in reality, every student learns a little differently, every teacher teaches a little differently and every classroom needs a unique solution.\r
\r
We believe (with a heck of a lot of passion) that every student and teacher deserves the best possible space to inspire learning. And that’s what led us to what we are today: A company designed to deliver on the needs of education better than anyone else in the industry.\r
\r
What teachers do day in, day out, flat-out humbles us. And we believe the right tools have a seriously positive impact on them. For us, those tools are seats, desks, commons areas, storage units, and anything else that inspires better learning. Flexibility, versatility, comfort, style. It all matters. Because at the end of the day, it supports one cause. To enable the genius inside every student.\r
\r
And because of that, we don’t make K-12 furniture as part of what we do.\r
It’s the only thing we do.
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