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Scheduling Coordinator
3 weeks ago
Shift: 8am to 4:30pm
We're currently seeking a Billing & Freight Scheduling Coordinator at a leading industrial equipment manufacturer in Franklin Park, IL. You will play a vital role in maintaining efficient customer service, accurate order processing, handling incoming phone calls, fax and email correspondence.
Base Salary: $17/hr to $20/hr
- High Visibility
- Directly Reporting to the CEO
- Exciting and Custom Products
Qualifications:
- 1+ years of customer service or freight coordinating experience
- Highschool Diploma or equivalent
- Experience working in manufacturing is preferred.
- Experience in addressing and resolving inquiries related to company information and customer service calls with professionalism and accuracy.
- Experience performing essential bookkeeping tasks, managing filing systems, and handling various clerical duties to support office operations.
- Experience efficiently processing orders, including accurate order entry, thorough review for correct handling, pricing, quantities, and shipping data verification.
- Experience keeping customers informed about unit prices, shipping dates, anticipated delays, and any additional information required to ensure a smooth transaction.
- Experience scheduling orders in customer portals and coordinating order pick-ups to meet customer requirements and timelines.
- Experience generating and sending invoices for customer orders, ensuring accuracy and timeliness.
- Experience collaborating closely with the Shipping Department to guarantee on-time delivery of products.
Responsibilities:
- Answer inquiries about company and customer service calls.
- Perform basic bookkeeping, filing, and clerical duties.
- Work as receptionist backup when needed.
- Respond to questions regarding pricing and services.
- Process orders including order entry, order review for correct handling, pricing, quantities and shipping data.
- Inform customers of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
- Scheduling orders in customer portals and arranging order pick up.
- Invoice customer orders.
- Partner with Shipping Department to ensure on-time delivery.
- Process replacements and sample request
- Knowledgeable in PowerPoint
- Create customer labels.
Apply now as we're looking to fill this Billing & Freight Scheduling Coordinator role as soon as possible
Company DescriptionInnovative company specializing in manufacturing sustainable, dairy-free food alternatives-
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