Import Specialist I
1 month ago
- Enter transportation data to meet regulatory and tracking requirements.
- Ensure regulatory requirements are met and proper documentation, including transit and customs clearance documents, exist for shipments.
- Ensure documentation is accurately processed, distributed, and released to carriers, forwarders, customers, and agents in a timely manner.
- Complete all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by customer standard operating procedures.
- Negotiate shipping rates and submit to local management for approval, as necessary.
- Complete accurate billing to clients based on established pricing, while ensuring appropriate costs and profits are maintained.
- Establish knowledge of Incoterms and commercial invoice requirements.
- Develop methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities or final consignee locations.
- Arrange the transfer and delivery of shipments with appropriate partners.
- Prepare timely shipment management information and reports as requested or specified per department KPIs.
- Develop and maintain successful relationships with customers, government agencies, and local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
- Participate as an effective team member with the ability to multi-task in a fast-paced environment.
- Maintain courteous, prompt, and efficient customer relations.
- Comply with necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel.
- High school diploma or equivalent.
- Operational experience in international transportation or a related field.
- Excellent customer service skills.
- Effective verbal, written, and interpersonal communication skills.
- Competent math skills using units of currency, weight, volume, and distance measurements.
- Ability to work independently or as part of a team.
- Competency in PC, spreadsheets, and database applications (including Microsoft Office Suite).
- 2+ years import operational experience in international transportation, preferably with an international freight forwarder.
- CargoWise platform experience.
- Knowledge of state, federal and international applicable laws, and regulations as they relate to primary services provided (i.e., customs, security, other import, and export government agencies that regulate international trade).
- College degree in related field or an equivalent combination of experience and education.
- Ability to work in a paperless environment.
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