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Membership Services Coordinator

3 months ago

Woodbury, United States One River School of Art and Design Full time
Job DescriptionJob DescriptionMembership Services Coordinator - Art and Design School - Long Island, NY
One River School of Art + Design

Positions open in: Hartsdale and Larchmont, NY and Westport, CT


One River School of Art + Design is looking for motivated professionals with a demonstrated interest in the visual arts who want to be part of a small team that is “transforming art education” in their community. This is a part-time role that entails evening and weekend work with potential to grow to a full-time position. You must have availability from 4pm to 8:30pm on some weekdays and be looking for weekend hours too. If you are willing to work at more than one school location, you will be able to work more hours. We are interested in talking to you if you can work 8-20 hours per week within the time frames specified. The hourly rate will be between $16 and $20 per hour depending on experience.


You are…

  • passionate about art & creative education

  • service-focused and detail-oriented

  • a hard-worker and a problem-solver

  • experienced in fast-paced customer facing roles

We are…

  • an aspirational company that delivers exceptional art experiences to students of all ages

  • seeking people who want to learn and grow with us

  • a fun and fast paced place to work where we work hard, collaborate and strive for excellence

The Membership Services Coordinator is responsible for ensuring the highest quality of service for students and parents at One River School. We have developed a system that blends a fun interactive social dynamic, with an innovative method that focuses on contemporary art education. The Membership Services Coordinator leads the effort by working closely with members and students to ensure great experiences.


Responsibilities Include:

  • Drive student and member retention through more consistent customer communication and engagement

  • Develop one to one relationships with the student body and the parents of our K-12 students

  • Maximize student enrollment by installing and managing a systematic method for closing new student inquiries and conducting school tours

  • Develop new referral strategies and drive customer reviews to promote student enrollment

  • Respond to customer / student service questions and solve issues

  • Create, promote and host community events, both onsite and off-site

  • Develop new partnerships with local businesses, public / private schools, PTA’s and community members to drive enrollment and have an active presence in the local community

  • Design new collaterals and graphics for promotion at events and on website / social media

  • Generate and analyze Annual / Monthly Reports on Enrollment, Marketing, Customer Retention, Inventory and Length of Stay



Benefits:


  • Paid sick days

  • Non- traditional work schedule

  • Company contributes to Health Coverage

  • Take classes free at One River School


Qualifications:


  • Bachelor’s Degree from an accredited, four year college or university required

  • Majors in art business, art history, and marketing / communications preferred

  • Strong communication skills required

  • Strong interpersonal skills, with the proven ability to network, collaborate and build relationships with clients, partners, staff, remote colleagues and others.

  • Must possess a passion for the One River School brand


One River is an Equal Opportunity Employer institution and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, pregnancy or marital status in employment or the provision of services and is an equal access/equal opportunity employer.