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Shift Lead

3 months ago

Morehead, United States THOROUGHBRED EXPRESS AUTO WASH LLC Full time
Job DescriptionJob Description

Are you passionate about cars and customer service? Do you thrive in a fast-paced environment? Look no further At Thoroughbred Express Auto Wash, we’re seeking enthusiastic individuals to join our team

Why Choose Thoroughbred Express?

  • Competitive pay and flexible schedules
  • Medical, Dental, Vision Benefits for Full Time Employees
  • 401K plus employer match for Full Time and Part Time Employees
  • Fun and dynamic work environment
  • Opportunities for growth and advancement
  • Be part of a close-knit team that takes pride in delivering top-notch service

About You:

  • You’re a detail-oriented go-getter who loves making vehicles shine.
  • Customer satisfaction is your top priority.
  • You’re a team player who enjoys working outdoors rain or shine.

Responsibilities:

  • Greet customers with a smile and guide them through our car wash process.
  • Safely operate equipment and ensure vehicles are thoroughly cleaned.
  • Assist with minor maintenance tasks to keep our facility running smoothly.
  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
  • Perform cleaning of the facility and ensure everything is kept in the appropriate place and organized.
  • Assist customers in any area concerning the car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
  • Facilitates smooth and efficient operation of the assigned site including lot or facility.
  • Visually inspects all areas of the site for safety and maintenance concerns.
  • Ensure Maintenance and Cleaning responsibilities are carried out; tasks may include cleaning, trash management, snow/ice removal, troubleshooting, and basic repairs of equipment.
  • Contact police, fire, or other emergency personnel when accidents or other emergencies arise.
  • Courteously handles customer inquiries, complaints, and problems.
  • Able to understand and ensure safety and proper chemical handling.
  • Key Holder to assist in Opening and Closing of the Facility.
  • Ability to take the lead and train new staff members on proper chemical handling and tunnel operations.
  • Versed on the point of sales and willingness to train new members.
  • Versed on all opening and closing functions of the site.
  • Additional duties as assigned.

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