Shift Leader

Found in: Talent US C2 - 1 week ago

Morehead City, United States Papa John's - Pizza 3.14 Full time

The
Shift Leader supervises shifts and/or work areas in the operation of a Papa
John’s restaurant to ensure high quality products and customer service are
delivered to ensure restaurant profitability. Other responsibilities include
the management of operations including the execution of all Company policies,
procedures, programs and systems.



Ensure compliance with all federal, state and
local laws and ethical business practices.



 Responsibilities

 ●     
Adheres to guidelines, techniques and expectations for
each station including, but not limited to, dough management, accuracy and
proper portioning. Performs assigned work station duties such as making quality
products, follows all product
preparations procedures and maintains established product holding times. Consistently
contributes to achieving the
Company’s product goal. Commits to meeting the needs and expectations of the
restaurant’s customers, minimizes customer complaints and responds
appropriately to customer needs. Follows all policies and procedures as outlined
in our TM handbook including, but not limited to, image (including car topper
for delivery drivers), attendance, safety and
security.



●     
Exemplifies and exhibits the Core Values, maintains a
positive attitude, works well with
others and is flexible and adaptable to change.



●     
Ensures adequate shift coverage for restaurant.
Provides immediate feedback and corrects problems when identified. Maintains
product quality, customer service, and performance responsibilities (such as
MCE readiness, food/labor costs,
restaurant cleanliness, etc.) within acceptable standards, follows all policies
and procedures related to shift management.



●     
Contribute to profit goals by ensuring they stay
within company guidelines and
target goals by accurately utilizing the FOCUS System. Execute cash management
duties. Assist in the management of adequate inventory levels using the
company’s systems and guidelines to minimize
loss.



Key Ingredients

●      Serv-Safe/Local or State
Food Service Certification preferred



●      Previous restaurant shift
lead experience preferred



Skills: Cash
management; planning and organization; effective communication

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    3 weeks ago

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