Supervisor

4 weeks ago


Alexandria, United States Bark Social - Alexandria Full time
Job DescriptionJob Description

About Bark Social:

Dogs. Beer. Coffee – Bark Social brings out the fun between dogs and humans with a private, monitored off-leash dog park and an indoor/outdoor beer garden & coffee bar. Featuring a play space, casual eating and curated dog merchandise, our goal is to engage, delight, and support the dog-loving communities we serve.

Bark Social has an aggressive nationwide growth plan. It launched its first location in Bethesda, Maryland in February of 2021, and will open its second location in Baltimore, Maryland in early 2022. Locations three, four and five are in the works.

Our need:

We are looking for two Assistant General Managers. Our current locations are Baltimore and Bethesda, and we are looking to open locations in Washington D.C., Philadelphia, and Northern Virginia in the next 12 months. AGMs will be in store 50 hours a week.


Responsibilities include but are not limited to:

  • Leadership - In-store
    • Manage and create positive, working relationships with all representatives, vendors, teammates, etc
    • Lead daily shift meetings and be knowledgeable of all upcoming specials, events, daily/weekly focuses, etc.
    • Review staff quarterly, conduct employee surveys quarterly
    • Ensure all standard operating procedures are being followed at all times
    • Maintain positive teammate morale
  • Hiring, scheduling, and training
    • Hire and train all new employees
    • Ensure all training manuals are adhered to
    • Train hourly staff train new staff (“train the trainer”)
    • Set schedules for all employees
    • Review schedule and payroll
  • Support
    • Provides floor coverage for the busiest of shifts, and can support any position at any time

We are looking for someone who:

  • Has managed or assisted in managing a ~$3M/year restaurant/bar before
  • Is a clear communicator and able to easily convey information both in written form and verbally
  • Is organized, can set and execute on standard operating processes, and has a keen eye for detail
  • Is eager to learn new skills and has the ability to pick things up and execute new things quickly, including but not limited to: new software, changes in processes and special projects
  • Is able to handle multiple requests with grace and poise
  • Is able to proactively prioritize tasks
  • Able to form and manage high level relationships
  • Has experience executing excellent customer service
  • Has hospitality experience
  • Has experience training and leading a team
  • Is willing to work nights and weekends

Any member of the Bark Social team should possess the following characteristics:

  • Everything we do at Bark Social is held to the highest standards. Any Bark Social teammate needs to understand what excellence looks like and operate accordingly.
  • Every Bark Social teammate needs to be passionate and excited about the company and the product.
  • We are a start-up -- we are testing and experimenting every day, and we need everyone on our team to be proactive and help us think big and solve problems.
  • We are in the people business. Any Bark Social teammate must be friendly, professional, and proactively attentive to the needs of our customers.

Salary & Benefits:

  • Starting at 18/hr
  • We offer benefits after 90 days of employment: 50% of Carefirst health insurance premiums, 401k match up to 4%, PTO, etc.

Bark Social is an equal opportunity employer. Bark Social is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment. If interested, please send your resume to apply@barksocial.com.


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