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On-Going Service Analyst

3 months ago

Howell Township, United States Brookstone Management Full time
Job DescriptionJob Description

Brookstone Management is a leader in residential and commercial property preservation and REO management solutions.

Brookstone Management is seeking entry-level candidates to join our Ongoing Services department. The ideal applicant will be a self-starter with strong attention to detail. Duties and responsibilities include, but are not limited to the following:

  • Review inspection surveys and photos provided by our vendors to ensure inspections are being completed at the correct property.
  • Review completed ongoing services orders such as grass cuts and snow removals provided by our vendors to ensure work has been completed.
  • Ensure property conditions are properly documented and photographed.
  • Communicate deficient work orders with the vendors.
  • Identify and communicate damages and escalated issues to the appropriate parties (e.g. investors, clients, management).
  • Provide written updates to client system of records.

Skills and Experience:

  • High School Diploma or equivalent required (Associate’s or bachelor’s degree preferred)
  • Computer proficiency required.
  • Prior data entry experience preferred.
  • Strong written and verbal communication skills required.
  • Experience in Microsoft Office is preferred.
  • Thorough attention to detail
  • Ability to work individually, or as part of a team.
  • Knowledge of Property Preservation, REO, Mortgage industry is plus.