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Gaming Shift Supervisor Dual Rate ASM

3 months ago

Brunswick, United States Ocean Enterprise 589, LLC Full time
Job DescriptionJob Description

JOB RESPONSIBILITES:

  • Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Acknowledge and greet guests warmly and sincerely on and off the game.
  • In the absence of the Shift Manager is responsible for the implementation of all operations of Table Games, in compliance with the company's policies and procedures, objectives, goals, and gaming regulations.
  • Conduct and enforce table transactions and provide signatory validations as appropriate according to company and regulatory rules.
  • Monitor and supervise dealers and table games activities.
  • Advise management of progress, disputes, problems, suspicious activity and substantial play.
  • Ensure accuracy and completion of all signatory paperwork and transactions.
  • Complies with State Lottery Regulations and Company Internal Controls.
  • Make suggestions and recommendations for the enhancement of services and operations.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:

  • Minimum of Two (2) years' experience as a Table Games Dealer.
  • Minimum of Six (6) months experience as a game supervisor.
  • Effective knowledge of casino management software and live games equipment.
  • Good game protection skills and knowledge.
  • Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
  • Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.