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Slot Shift Supervisor

2 months ago

Brunswick, Maryland, United States Ocean Enterprise 589, LLC Full time
Job Title: Slot Shift Supervisor

We are seeking a highly motivated and experienced Slot Shift Supervisor to join our team at Ocean Enterprise 589, LLC. As a Slot Shift Supervisor, you will be responsible for creating a fun and entertaining environment for our customers, while ensuring that our gaming operations run smoothly and efficiently.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to our guests, ensuring that they have a positive experience at our gaming establishment.
  • Gaming Operations: Circulate through the assigned area, actively observing players and the functioning of machines, and make jackpot payoffs, e-ticket paper fills, and minor machine repairs as needed.
  • Regulatory Compliance: Comply with State Lottery Regulations and Company Internal Controls, ensuring that our operations are in compliance with all relevant laws and regulations.
  • Team Management: Promote honesty and trust among the team, and effectively communicate with guests, co-workers, and management to ensure a smooth and efficient operation.

Requirements:

  • One to three years of experience in gaming operations
  • Prior money handling and customer service experience preferred
  • Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management
  • Must be able to work a flexible schedule based on business needs, including days, evenings, nights, weekends, and holidays
  • Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment Employees