Billing Specialist
2 weeks ago
Dallas Trailer Repair Co
Job Description
Billing Specialist
Job Description:
The Billing Specialist is responsible for overseeing and processing a pipeline of billable work completed by the company. This process includes reviewing work orders to ensure that all labor and parts are properly accounted for and entering invoices into multiple invoicing software platforms.
Areas of Responsibilities and Duties:
- Collaborating with internal team members and third-party institutions to resolve billing inconsistencies and errors.
- Creating invoices and billing materials to be sent directly to customer.
- Inputting invoices into separate and individual invoicing software platforms.
- Tracking various company key management indicators.
- Meet established performance goals and deadlines in ways that comply with company & client service level agreements.
- Maintain accurate records within established systems and processes for assigned accounts.
- Process documentation and prepare reports as necessary to support account and client requirements.
- Resolve account issues as needed and communicate issues / concerns regarding account issues to supervisor and management.
- Assist in answering phones and covering receptionist desk.
- Submit invoices for payment based on individual client needs.
- Prepare batches of invoices.
- Adheres to company policies and procedures.
Skills and Requirements:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- High School Diploma or GED equivalent
- At least two years related experience preferred
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
This job description is intended to outline the primary duties, responsibilities, and qualifications associated with this position. However, it is not an exhaustive list of all tasks and duties that may be required of an employee in this role. Dallas Trailer Repair Co reserves the right to assign additional tasks and responsibilities as needed. Employees will be expected to provide flexibility and the ability to adapt to the evolving needs of the company.
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