Breakfast Attendant

1 month ago

Grand Rapids, United States Suburban Inns Full time
Job DescriptionJob Description

​Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry

 

* Breakfast Attendant Shift: 6:00AM-1:00pm daily-MUST have weekend availability

* Breakfast Attendant Wage: $15/hr and up, depending on experience 

* Breakfast Attendant Position can be used as a paid internship

Breakfast Attendant Benefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement opportunities
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Breakfast Attendant Position Summary:

The Breakfast Attendant is responsible for the preparation and service of the Cook-to-Order and buffet Breakfast according to local health department, Suburban Inns’, and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Breakfast Attendant Essential Functions:

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Maintain the breakfast bar in an attractive, organized, and clean presentation while following brand standards and health codes
  • Prepare all hot items according to directions
  • Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house using the first in, first out method for restocking
  • Cover, date, and neatly store all leftover products that are reusable
  • Clear, clean, and sanitize tables and chairs as they are vacated
  • Wash and sanitize serving equipment, and return it to storage at breakfast closing
  • Remove trash, vacuum/sweep/mop entire breakfast area, clean public restrooms, wash windows, etc.
  • Prep food and stock areas for the next day according to hotel occupancies
  • Put away deliveries as soon as they arrive using the first in, first out method. Verify that every item on the invoice is accounted for and stored properly with label and date
  • Follow all Suburban Inns Processes
  • Other duties as requested by management

Breakfast Attendant Position Requirements:

Minimum Knowledge:  Requires ability to interpret / extract information and / or perform arithmetic functions.  May require typing, basic computer knowledge, record keeping, or word processing.  Good communication skills

Formal Education and Job-Related Experience:  Food and beverage service experience preferred

License, Training, and/or Certification Required:  None

Breakfast Attendant External and Internal Personal Contact:

Communications: Daily-Verbal & Written / Weekly- Participation in meetings                            

Teamwork and Collaboration:  This job is part of a formal work team within the department 

Breakfast Attendant Uniform and Appearance Guidelines:
 
Uniform:  Uniform shirt and name tag provided.  Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance:  Visible earrings are allowed in the ears only or must be covered throughout the course of the shift.  Hair must be of a natural color and kept well-groomed.  This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The Director of Operations has the authority to veto any decision made by the position’s supervisor.

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