NCDIT - Technical Specialist- Junior

4 weeks ago

Raleigh, United States Connvertex Technologies Inc. Full time
Job DescriptionJob Description**The candidate will need to be onsite as needed, but at least once a month.

ServiceNow Developer position is housed in the NCDIT. This role provides support for the state's use of its ITSM system (ServiceNow) and NCDIT's use of best practices supporting users' needs while working with a team of ServiceNow professionals. This role reports to the NCDIT ServiceNow platform owner.

Duties and Responsibilities:

Perform any necessary enhancements, upgrades, or maintenance on the platform
Adhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP compliance
Handle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalog items

Be able to gather business requirements, analyze, and translate into technical documentation and development
Monitor application performance and analyze code
Adhere to advancements and changes on the ServiceNow platform and lever them to provide business solutions
Proactively researching and suggesting enhancements to existing engagements
Develop and implement fixes for bugs and issues found in ServiceNow production

Perform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business practices.
Execute data mapping and bulk data imports/updates when necessary

Minimum Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field
3-5 years of experience in ServiceNow technology, specifically supporting the processes and administration of ServiceNow
Experience designing and deploying web-based end user self-service portals, building and modifying Catalog items
Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs

Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts
Experience integrating ServiceNow with other tools and services; monitoring, alerting and federated sources of CI data

Preferred Qualifications:
Experience working in the governmental sector (local, state, or federal)
Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience
Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations
Ability to obtain a security clearance with FedRAMP administration standards

Knowledge, Skills, Abilities and Competencies:
Decision Quality
Problem Solving
Drive for Results
Organizational Agility

  • NCDOT - Technical Specialist - Junior - High

    2 days ago

    Raleigh, United States Abacus Full time

    Requisition Description Engagement Type: Contract Short Description: The North Carolina Department of IT - Transportation (NCDIT-T) is seeking an On-Premise Tableau UI developer for the Departments dashboarding and visualization needs. Complete Description: **The candidate is eligible to work remotely. Once all staff returns on-site, candidate can choose...

  • Technical Specialist- Junior

    2 weeks ago

    Raleigh, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: Technical Specialist- Junior (Hybrid)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The client Web Systems is seeking an Expert Level Technical Specialist/Agile product owner who leads Business owners in the translation of customer requests into technical requirements and user stories, coordinates software,...

  • Technical Specialist- Junior

    7 days ago

    Raleigh, United States Ark Solutions Full time

    Technical Specialist- Junior REMOTE ROLE!!! The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem...

  • Technical Specialist- Junior

    5 days ago

    Raleigh, United States Ark Solutions Full time

    Technical Specialist- Junior REMOTE ROLE!!! The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem...

  • Asset Manager

    1 month ago

    Raleigh, United States JSM Consulting Full time

    The Software Asset Management (SAM) Specialist is responsible for the gathering and inputting of data related to software purchases and licenses into NCDOT’s Software Asset Management platform (Flexera FlexNet Manager). The SAM Specialist is expected to manage the license terms and license counts to help optimize NCDOT’s software license position to...

  • Asset Manager

    1 month ago

    Raleigh, North Carolina, United States JSM Consulting Full time

    The Software Asset Management (SAM) Specialist is responsible for the gathering and inputting of data related to software purchases and licenses into NCDOT's Software Asset Management platform (Flexera FlexNet Manager). The SAM Specialist is expected to manage the license terms and license counts to help optimize NCDOT's software license position to further...

  • IT Technical Assistance Grants Management

    1 month ago

    Raleigh, United States omega solutions inc Full time

    Roles & Responsibilities Managing the Enterprise Business Services grants management portal Collecting and analyzing progress reports Collecting and processing grant reimbursement requests Tracking GREAT Grant appropriation Contract (grant agreement) management General administrative duties as necessary Managing the grant’s budget and liaising with...

  • IT Technical Assistance Grants Management

    1 month ago

    Raleigh, North Carolina, United States omega solutions inc Full time

    Roles & Responsibilities Managing the Enterprise Business Services grants management portal Collecting and analyzing progress reports Collecting and processing grant reimbursement requests Tracking GREAT Grant appropriation Contract (grant agreement) management General administrative duties as necessary Managing the grant's budget and liaising with NCDIT's...

  • NCDIT - Technical Specialist- Expert

    4 days ago

    Raleigh, United States Connvertex Technologies Inc. Full time

    Job DescriptionJob Description**This is a remote position. The Operations and Systems Software Programmer reports to a Manager within Mainframe Hosting of the Service Delivery Division of DIT. The Service Delivery Division provides the delivery and management of IT solutions based on customer requirements within a 24 7 365 operational environment. The...

  • NCDIT - Technical Specialist- Expert

    2 days ago

    Raleigh, United States Abacus Full time

    Engagement Type: Contract Short Description: Typical Experience: 84+ months Complete Description: **This is a remote position. The Operations and Systems Software Programmer reports to a Manager within Mainframe Hosting of the Service Delivery Division of DIT. The Service Delivery Division provides the delivery and management of IT solutions based on...

  • NCDIT - Technical Specialist- Expert

    4 days ago

    Raleigh, United States Buzzclan Full time

    Job DescriptionJob DescriptionTypical Experience: 84+ months**This is a remote position.***The max rate for this position is -.The Operations and Systems Software Programmer reports to a Manager within Mainframe Hosting of the Service Delivery Division of DIT. The Service Delivery Division provides the delivery and management of IT solutions based on...

  • NCDIT - Technical Specialist- Expert

    4 days ago

    Raleigh, United States Software Technology Inc Full time

    Job DescriptionJob DescriptionTypical Experience: 84+ months**This is a remote position.***The max rate for this position is $$$.The Operations and Systems Software Programmer reports to a Manager within Mainframe Hosting of the Service Delivery Division of DIT. The Service Delivery Division provides the delivery and management of IT solutions based on...

  • AEM Developer

    1 month ago

    Raleigh, United States JSM Consulting Full time

    Job Requirement The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day to collect equipment. The Department of Information Technology (DIT) serves as the Technology Center for the State of NC. Services that DIT provides...

  • Network/Telecom Specialist

    2 weeks ago

    Raleigh, United States MVP Consulting Inc Full time

    NCDIT-735872 Network/Telecom Specialist: Typical Experience: 12-36 months REQUIRED/DESIRED SKILLS Skills Required/ Desired Experience Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. Required 3 Years Knowledge regarding at least one of the following vendor products: -...

  • Network/Telecom Specialist

    4 days ago

    Raleigh, United States MVP Consulting Inc Full time

    NCDIT-735872 Network/Telecom Specialist: Typical Experience: 12-36 months REQUIRED/DESIRED SKILLS Skills Required/ Desired Experience Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. Required 3 Years Knowledge regarding at least one of the following vendor products: - Juniper,...

  • AEM Developer

    1 week ago

    Raleigh, North Carolina, United States JSM Consulting Full time

    Job Requirement The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day to collect equipment. The Department of Information Technology (DIT) serves as the Technology Center for the State of NC. Services that DIT provides...

  • NCDOT - Technical Specialist- Junior

    1 week ago

    Raleigh, United States Connvertex Technologies Inc. Full time

    Job DescriptionJob Description** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time.***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day...

  • NCDIT - Technical Specialist- Senior

    2 weeks ago

    Raleigh, United States Buzzclan Full time

    Job DescriptionJob DescriptionThe IT/Enterprise Architect will play a critical role in aligning state agencies need with technology solutions that drive innovation and manage/shape the overall IT strategy.The manager prefers someone to work on a hybrid arrangement. If possible, they would like the candidate to work onsite two days a week.**119.00/hour is the...

  • NCDIT - Technical Specialist- Senior

    2 weeks ago

    Raleigh, United States Software Technology Inc Full time

    Job DescriptionJob DescriptionThe IT/Enterprise Architect will play a critical role in aligning state agencies need with technology solutions that drive innovation and manage/shape the overall IT strategy.The manager prefers someone to work on a hybrid arrangement. If possible, they would like the candidate to work onsite two days a week.**119.00/hour is the...

  • NCDIT - Technical Specialist- Senior

    2 weeks ago

    Raleigh, United States Buzzclan Full time

    Job DescriptionJob DescriptionThe IT/Enterprise Architect will play a critical role in aligning state agencies need with technology solutions that drive innovation and manage/shape the overall IT strategy.The manager prefers someone to work on a hybrid arrangement. If possible, they would like the candidate to work onsite two days a week.**119.00/hour is the...