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Sales Administrator

3 months ago

North Little Rock, United States CIS Industries LLC Full time
Job DescriptionJob Description

We are looking for an organized and driven Sales Administrator to support our sales team and ensure the smooth running of our sales operations.

Sales Administrator responsibilities include being a liaison between location and corporate, maintaining sales records, preparing sales reports, providing administrative assistance to the sales team, and handling customer inquiries.

Our ideal candidate is detail-oriented, able to work in a fast-paced environment, and has excellent knowledge of sales administration procedures and customer relationship management (CRM) systems.

Ultimately, the role of the Sales Administrator is to help our sales team focus more on selling and less on administrative tasks.

Responsibilities

  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features

Qualifications

  • Proven work experience as a Sales Administrator or Sales support agent
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Experience with Oracle NetSuite a plus.