Contents Technician

2 weeks ago

Murfreesboro, United States SERVPRO of Ardnos, Inc.GISIB, Inc. Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Summary:
The Contents Technician plays a vital role in restoring properties after disasters. They handle the careful inventory, cleaning, and secure storage of a homeowner's belongings during the restoration process. This position requires attention to detail, sensitivity to the customer's situation, and the ability to work in both warehouse and on-site environments.

Key Responsibilities:


  • On-site Assessment and Packing: Systematically inventory and document a homeowner's belongings, pack items carefully for transport, and label boxes clearly for organized storage.
  • Cleaning and Restoration: Perform cleaning and restoration of various household items (furniture, clothing, electronics, etc.) using specialized cleaning techniques and equipment, following detailed instructions to restore items to pre-loss condition.
  • Documentation: Accurately record the condition of all contents, track cleaning progress, and maintain detailed records for reporting.
  • Warehouse Organization: Organize, store, and maintain contents in a secure warehouse environment, ensuring proper placement and tracking.
  • Customer Communication: Interact professionally and empathetically with clients while handling their belongings, providing updates as needed.
  • On-site Cleaning: When required, perform on-site structural cleaning and deodorization following established protocols.
Qualifications:
  • High school diploma or equivalent.
  • Previous experience in cleaning, restoration, or inventory management preferred.
  • Valid driver's license and clean driving record.
  • Ability to lift and carry moderately heavy objects (up to 50 lbs.)
  • Strong organizational and meticulous attention to detail.
  • Ability to follow instructions and learn specialized cleaning techniques.
  • Excellent customer service and communication skills.
  • Willingness to work flexible hours, including some on-call availability.
Desired:
  • Experience in the restoration industry.
  • Familiarity with contents inventory and tracking software.
Compensation and Benefits:
  • Competitive hourly pay commensurate with experience.
  • Benefits package (may include medical, dental, vision, paid time off)
  • Opportunities for professional development and growth within the company.


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