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Orthodontic Treatment Coordinator
3 months ago
We are looking for a Orthodontic treatment coordinator to be responsible for working with patients and parents to educate and thoroughly explain their orthodontic treatment, calculate and collect co-payments from patients as well as contracting and payment plans. You should be proficient in using dental practice management software to update each patient’s file, run and monitor weekly and monthly reports, and upload completed contracts, financial agreements and procedure protocols into patients’ electronic files.
Orthodontic Treatment Coordinator Responsibilities:
- Demonstrate understanding of insurance benefits and financial agreements.
- Prepare, present and thoroughly explain treatment plans and contracts.
- Schedule patients based upon their treatment.
- Collect patient co-payments and monthly payments.
- Patient check out.
- Answering phones.
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing.
- Ensure patients have a completed the appropriate financial consent forms, agreements and protocols per their treatment plan and contract.
- Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices.
- Ensure all clearances are completed adequately and in a timely manner.
- Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
Dental Treatment Coordinator Requirements:
- High school degree, GED or related.
- Minimum of 1 year in a dentist office environment.
- Excellent communication and customer service skills.
- Proficient with data entry.
- Experience in dental practice management software.
- Microsoft Office experience.
- Knowledge of dental procedures and insurance billing codes.
- Team player attitude
- Ability to work full time Monday-Friday anywhere from 7:30 am to 5:30 pm
We offer a competitive benefit package:
- Vacation and Sick Pay
- Medical (including prescriptions), Vision, dental benefit
- 401 (k) plan
- Scrubs
- Opportunities for advancement
