Breakfast Attendant

1 month ago

Des Moines, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

· Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.

· Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.

· Memorize menu selections and wines including being familiar with daily specials and basic ingredients.

· Use proper verbiage and etiquette including serving ladies first

· Write order on check or memorize order.

· Relay order to kitchen and service bar utilizing point of sale system

· Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.

· Total bill and accept payment or refer guest to cashier.

· Ladle soup, portion pies and desserts, and brew coffee.

· Clear and reset counters or table at conclusion of each course.

· Assist in cleaning and wiping down of service areas and prep areas

· Notify a manager immediately of any guest complaints.

· Use proper etiquette guidelines for seating guests.

· Ask department telephone using proper telephone etiquette

· Practice and observe all safety rules and procedures.

· Assist all service personnel in any duties as requested.

· Maintain and follow all cash handling procedures.

Ability to accurately use various office software.

Requirements:

· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to accurately report information.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings.

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