Revenue Cycle Management Supervisor
4 weeks ago
Position Overview
This position will be responsible for supervising the accounts receivable, authorization, physical therapy billing, and customer service teams. This person will also work closely with management to focus on the key initiatives of improving efficiencies and productivity.
Essential Functions
- Oversee daily functions of Customer Service, Authorization, PT Billing, and AR teams
- Act as the primary point of contact for the team leads and staff
- Report weekly production metrics and action plans for each team to management
- Mentor and develop team Leads
- Monitor and evaluate staff performance
- Schedule and conduct staff meetings
- Assist in establishing and updating policies and procedures
- Provide education and training for staff
- Respond to patient inquires and complaints in a timely manner
- Work closely with management to improve inefficiencies where needed
- Helping with My Rounding
- Responsible for hiring and disciplinary functions for Customer Service, Authorization, PT Billing, and AR teams
Knowledge/Skills Abilities Required
High School Diploma
Minimum 5 years experience in Medical Billing
2-5 years in a Lead/Supervisor position
NextGen Practice Management System Experience
Excellent Customer Service skills
Exceptional Communication skills
Ability to organize and prioritize
Physical and/or Mental Requirements
The physical and/or mental requirements outlined in this job description detail the requirements as the positions essential functions are typically performed. If you need an accommodation to perform the essential functions of the position, please contact Human Resources.
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