ASL Onsite Interpreter

2 weeks ago

Overland Park, United States Propio Language Services Full time
Job DescriptionJob Description

At Propio Language Services we are closing language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 300 languages, for over 6,000 clients with a diverse and highly experienced staff, and over 5,000 contract interpreters. Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We have an immediate need for a Contract Certified ASL Interpreter in the Kansas City metropolitan area. 

Duties and Responsibilities

  • Provide interpretation virtually via video remote
  • Precisely and accurately interprets critical information given by Propio’s clients into pre-determined target language(s)
  • Complies with applicable ethics and standards.
  • Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings
  • Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
  • Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
  • Participates, as a condition of hire, in continuing annual educational programs by Propio
  • Completion of daily activity logs and other documentation.
  • Ability to work a flexible schedule, to include mandatory overtime dependent upon business need.
  • Perform evaluations and meet quality specifications, as requested, and outlined by the Quality Assurance Department
  • Other duties as assigned

Required Qualifications

  • High school diploma or GED equivalent
  • State and/or Nationally ASL certified 
  • Intermediate level computer skills

Preferred Qualifications

  • 1+ years of relevant interpreting experience
  • Medical and/or legal interpreting experience

Soft Skills

  • Excellent resourcefulness, ownership, and attention to detail
  • Excellent written and verbal communication
  • Outstanding customer service and professional behavior
  • Ability to manage confidential and sensitive information
  • Ability to work both independently and within a team to meet deadlines.
  • Fluency in relevant language(s).
  • Excellent English verbal and written skills
  • Strong interpersonal skills, flexibility, and customer service orientation.
  • Demonstrates excellent listening skills
  • Ability to interact and communicate with people over the telephone, video, in person, often in stressful or difficult situations
  • Demonstrates ability to follow directions and contributes to problem-solving

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