Information Technology Manager

PHA Health, powered by Wilcox Financial Services is a leading insurance brokerage that specializes in offering group employee health benefits. PHA Health provides health plans that are affordable, sustainable, and promote well-being by empowering employers and employees to be financially, emotionally, and physically healthy. Our personal commitment to our team and our clients has created long-lasting and successful relationships.

Essential Duties and Responsibilities of the IT Manager:

• Review diagnostics and assess the functionality and efficiency of systems.
• Implement security measures.
• Monitor security certificates and company compliance of requirements.
• Offer technical support to company staff and troubleshoot computer problems.
• Offer technical support to company staff of phone systems and troubleshoot phone system problems.
• Install and update company software and hardware as needed.
• Anticipate and report the cost of replacing or updating computer items.

Qualifications:

• Strong understanding of IT infrastructure including operating systems, software, programming, and networking
• Excellent problem-solving and critical thinking skills
• Keen attention to detail
• Good organization, time management and prioritization
• Efficient troubleshooting abilities
• Effective communication skills

Education/Experience:

• Bachelor of Science in Information Technology preferred, Associate of Science in Information Technology required. 3-5 Years experience in Information Technology also required.

What we offer:

PHA Benefits is proud to offer a competitive salary (DOE), PTO & paid holidays, 401(k), wellness program, and more.