Healthcare Enrollment Representative II, Bilingual in any language

3 weeks ago


New York, United States OMG Technology Full time
Job DescriptionJob DescriptionSalary: $19 on W-2

Healthcare Enrollment Representative II, Bilingual in any language (REMOTE - NY)

 

We are looking to hire a candidate with the experience and skill sets mentioned for one of our major clients within the Health Insurance industry. This is a REMOTE role. This is a 4-month contract opportunity with the possibility of extensions.

 

*This position is fully remote. However, candidates must live in NY.

*The schedule will be 9:00 am - 5:30 pm EST.

 

Job Summary/Responsibilities:


  • Receive referrals from referral sources.
  • Verify prospective members eligibility.
  • Educate prospective members on the services we provide and the enrollment process.
  • Handle inbound calls as well as complete outbound calls.
  • Work closely with the clinical team and schedule intake nurses.
  • Enter referrals.
  • Handle inbound and outbound calls.
  • Review long-term services with prospects.
  • Perform additional duties as assigned.

 

Required Skills/Experience/Education:


  • 2+ years of experience.
  • Experience handling referrals (50-75 referrals a day).
  • Strong Customer Service Skills.
  • Bilingual in any language is Preferred.
  • Prior experience in the healthcare industry is highly preferred.
  • Experience handling inbound and outbound calls.
  • Microsoft Suite.
  • Must have a NY State DMV ID.
  • Strong verbal/written communication skills.
  • Ability to work independently or as part of a team.

 

Other job specifications:


  • Employment Type: Contract to Hire (CTH), W2 only. NO C2C.
  • Contracting Period: 4-month contracting opportunity with the possibility of extensions.
  • Job Location: This position is fully remote. However, candidates must live in NY.
  • The schedule: Will be 9:00 am - 5:30 pm EST.
  • Contract Rate: $19/hr. on W2.
  • Interview Process: 1-Interview (Microsoft Teams Meeting).



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