Healthcare Enrollment Representative II, Bilingual in any language
3 weeks ago
Healthcare Enrollment Representative II, Bilingual in any language (REMOTE - NY)
We are looking to hire a candidate with the experience and skill sets mentioned for one of our major clients within the Health Insurance industry. This is a REMOTE role. This is a 4-month contract opportunity with the possibility of extensions.
*This position is fully remote. However, candidates must live in NY.
*The schedule will be 9:00 am - 5:30 pm EST.
Job Summary/Responsibilities:
- Receive referrals from referral sources.
- Verify prospective members eligibility.
- Educate prospective members on the services we provide and the enrollment process.
- Handle inbound calls as well as complete outbound calls.
- Work closely with the clinical team and schedule intake nurses.
- Enter referrals.
- Handle inbound and outbound calls.
- Review long-term services with prospects.
- Perform additional duties as assigned.
Required Skills/Experience/Education:
- 2+ years of experience.
- Experience handling referrals (50-75 referrals a day).
- Strong Customer Service Skills.
- Bilingual in any language is Preferred.
- Prior experience in the healthcare industry is highly preferred.
- Experience handling inbound and outbound calls.
- Microsoft Suite.
- Must have a NY State DMV ID.
- Strong verbal/written communication skills.
- Ability to work independently or as part of a team.
Other job specifications:
- Employment Type: Contract to Hire (CTH), W2 only. NO C2C.
- Contracting Period: 4-month contracting opportunity with the possibility of extensions.
- Job Location: This position is fully remote. However, candidates must live in NY.
- The schedule: Will be 9:00 am - 5:30 pm EST.
- Contract Rate: $19/hr. on W2.
- Interview Process: 1-Interview (Microsoft Teams Meeting).
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