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Revenue Cycle Specialist
3 weeks ago
Shift: Monday - Friday 8:00 am - 5:00 pm
Revenue Cycle Specialist
Job Summary: As a Revenue Cycle Specialist, you will play a crucial role in ensuring the accurate and timely collection of payments for all outstanding accounts receivable. Your attention to detail and dedication to providing excellent customer service will contribute to the financial health of our practice and enable us to continue serving our community effectively.Essential Duties and Responsibilities: In this role, you will be responsible for a variety of important tasks, including:
- Entering contracts and payment plan arrangements
- Submitting insurance claims
- Running aging reports and conducting research to collect, appeal, or re-bill as needed
- Initiating written appeals for contract discrepancies and underpayments
- Following up on accounts receivable through phone calls and online interactions with payers
- Providing exceptional customer service by addressing inquiries from patients and insurance companies
- Documenting collection activity accurately and thoroughly, ensuring timely follow-up
- Analyzing accounts for possible collection agency referral, if required
- Adapting to changing department needs and taking on additional duties as necessary
- Minimum two years experience in billing and collecting
- Denticon experience preferred
- High school diploma or GED required
- Experience working in a dental billing practice or similar environment
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