On Call Event Staff Runner

Department: Hospitality

Reports to: Artist Services Manager

Status: On-Call, Non-Exempt

Hourly Rate: $17.00

Summary of Duties and Responsibilities

The On-Call Event Staff Runner performs a variety of responsibilities based on the needs of the operation and to support peak business periods. The Event Runner will work mostly in the evenings and weekends as well as occasional days and extended hours to transport Artists as well as show/event personnel locally, run various errands, and perform various tasks as assigned by the Supervisor and/or Tour Management. This position requires the ability to drive a standard vehicle as well as a Passenger/Sprinter van or equivalent and will have sufficient hospitality experience, education, and/or job knowledge to meet business needs as well as possess strong organizational and time management skills to function effectively under time constraints with particular attention to detail.

Essential Duties and Responsibilities

• Must be available to work any shift, including evenings, weekends, and holidays.
• Must be able to work long hours.
• Must be able and comfortable driving a standard vehicle and/or passenger/sprinter van.
• Must provide DMV driving history printout.
• Candidates are subject to background investigation.
• Must perform duties according to our company’s safety guidelines.
• Ability to carry up to 50 lbs.
• Ability to kneel, stand, or walk for extended periods.
• Ability to bend at the waist and to lift items overhead.
• Effectively uses proper etiquette according to our company standards when communicating with others and on the phone/radio.

• Desire to work as a team player and assist when and where needed.
• Exhibit a professional appearance.

• Performs related duties as required/assigned by supervisor.
• Ability to communicate effectively.
• Ability to follow oral instructions and read written instructions.
• Assist with maintaining the highest standards of venue and vehicle cleanliness and order.
• Perform other duties as assigned within the scope of the position.

Required Education, and Experience

• High school diploma or GED required
• 3 or years’ experience in the hospitality industry (banquets, event staff, valet, security, limousine driver), or related theater experience

• Detail-oriented, with considerable attention to order.
• Work well within teams.
• Perform heavy physical labor as needed, indoors and outdoors.

Required Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:

• Excellent communication skills (both oral and written)
• Must be able to deal effectively with people.
• Highly organized and superior attention to detail while coordinating and performing multiple tasks in a fast-paced environment.
• Ability to establish priorities, work independently, and execute objectives with minimal supervision.
• Ability to examine and evaluate data and report findings.
• Must be able to learn, retain, and follow specific operational guidelines, rules, and policies.
• Must be able to provide innovative solutions to challenges using critical thinking skills
• Excellent interpersonal skills
• Ability to deal with a range of styles and behaviors
• Ability to deal with sensitive and confidential matters on a regular basis and maintain confidentially

Computer Skills

• Basic knowledge and use of Microsoft Excel, Microsoft Office, PowerPoint, databases, detailed spreadsheets, and the internet.

• Experience working with SocialTables and EventBooking/VenueOps is helpful.

Physical Job Requirements

The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform heavy physical labor as needed, indoors and outdoors

• Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information
• Work is performed in an indoor and outdoor field environment, exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions.
• This position will require sitting for long periods, as well as frequent standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing.
• Specific vision abilities required by this job include close vision and peripheral vision.
• Must be able to move, carry, or lift up to 50lbs.

• Ability to bend at the waist and lift items overhead
• This position could be exposed to loud noises, various forms of lighting including strobe, frequent phone conversations, and requires average to above average visual acuity and hearing.
• Must be able to drive a vehicle when necessary.

Certificates, Licenses, Registrations

• Valid Driver’s License

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this on-call position is $17.00 plus retirement benefits.

With a career at The Smith Center for the Performing Arts, you really benefit We offer:

• • Creative and collaborative work culture
  • Competitive Hourly Rates
  • Consistent scheduling - advance schedule posting to guarantee you hours of work. We provide flexible options to accommodate your availability.
  • 401(k) retirement savings plan eligibility on your start date with employer match
  • Training and career growth opportunities
  • Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Only those candidates under consideration will be contacted for next steps. Please accept our utmost appreciation for your interest in our organization.

Limitations and Acknowledgment

The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request.

The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.

Diversity, Equity, and Inclusion Mission Statement

At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talent are the cornerstones of a strong and flexible organization.

TSC strives to champion diversity, equity, and inclusion for all.