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Dining Room Supervisor
1 month ago
Summary of Duties
Responsible for the efficient operation of the dining room by supervising the server associates, assuring a clean, pleasant atmosphere, and providing superior service to residents, associates, and guests. Position reports to the Food Service Director.
Essential Functions
• Exceed the expectations of residents and guests during meal service.
• Supervise servers and manage dining room.
• Maintain an appropriate stock of linen.
• Ensure that drapes and lighting in the dining room are appropriate.
• Supervise special functions as needed.
• Ability to communicate and relate to the community residents.
• Assist in set-ups and dining room service.
• Take orders and serve food in an appropriate fashion when needed.
• Pour and cover beverages, assist in preparing and covering food.
• Assist in proper care and use of dining room equipment.
• Direct cleaning of all work areas in dining rooms and wait station.
• Create and manage all server schedules.
• Manage all server side-work; ensure side-work is completed daily.
• Work cooperatively with dining room associates to produce pleasant and efficient dining room operation.
• Ability to understand and relate the menu to residents.
• Ability to act as liaison between residents and food service department.
• Understand and observe infections control procedures related to food service department.
• Ability to follow residents’ rights policies at all times.
• Ability to follow safety program.
• Maintain neat, clean appearance and follow appropriate dress code as directed by chef/cook.
• Work scheduled shifts and demonstrate dependability.
• Willingness to perform other duties and assignments, as necessary.
2 | P a g e Revised: 4/1/2021
Non-Essential Functions
• Supports and participates in the resident centered activity programs.
• Participates in projects or committees as assigned.
• Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
• Assists in variety of tasks involving residents as assigned.
Knowledge, Skills, Abilities, and Experience
• High School Diploma or GED at a minimum.
• Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
• Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
• Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
• Be free of communicable disease.
• Ability to read, write, and speak English.
• Ability to relate to residents and associates in a courteous and diplomatic manner under all circumstances.
• Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
• Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
• Adhere to and carry out all policies and procedures.