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Restoration Supervisor
2 months ago
SERVPRO of Douglasville is hiring a Restoration Supervisor
Benefits:
Competitive compensation
Superior benefits
Paid training
Career progression
Personal and professional development
And more
As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
Thoroughly document restoration projects support the services provided
Manage labor, equipment, and supply usage on assigned projects
Communicate progress, problems, and important updates with internal team members.
Verify all safety protocols are established and followed for workplace safety
Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
Coach and train restoration technicians
Position Requirements
High school diploma/GED
Valid drivers license
At least 1 year of experience in cleaning, restoration, or construction
IICRC certification a plus, not required
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Pay starts at $18 - $21 an hour based on experience, with the possibility of overtime pay
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
