Restoration Supervisor
4 days ago
At SERVPRO, we're seeking a skilled Restoration Supervisor to join our team. As a key member of our crew, you'll oversee restoration processes, manage customer and client experiences, and ensure quality control.
Key Responsibilities:
- Coordinate and oversee restoration processes to ensure quality control
- Manage customer and client experiences and overall project satisfaction
- Communicate clear expectations to restoration technicians and supervise their activities
- Document restoration projects and support services provided
- Manage labor, equipment, and supply usage on assigned projects
- Communicate progress, problems, and important updates with internal team members
- Verify safety protocols are established and followed for workplace safety
- Perform daily, weekly, and monthly vehicle and equipment maintenance
- Coach and train restoration technicians
Requirements:
- High school diploma/GED
- Valid driver's license
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus
Skills/Physical Demands/Competencies:
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Pay starts at $18 - $21 an hour based on experience, with the possibility of overtime pay.
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