Front End Grocery Team Member

4 weeks ago

Los Angeles, United States L.A. Grocery & Cafe Full time
Job DescriptionJob DescriptionFront End Team Member

ABOUT THE ROLE:
The Grocery department is central to our customers’ experience. It’s important that the Front End exhibits strong communication, attentive organizational skills, and an optimistic attitude. This role is responsible for setting up and/or closing down the store for daily business, providing warm hospitality, and ensuring the practice of company standards.

ABOUT THE TEAM:
The Grocery / Produce Team at LAG&C is our center of gravity, dedicated to presenting the community with local, organic staples and just-picked produce from favorite farmers’ market vendors alongside enduring pantry essentials and specialty items. Each member of the Grocery / Produce Team is an active participant and a bridge toward our mission of exploring generative food systems that enrich the lives of people and the places they live.

ABOUT YOU:
Working toward positive customer experiences you thrive in a team environment, take your responsibilities seriously, have the ability to multitask, and think quickly on your feet. Passionate about seasonal produce (or are willing to learn) and high-level hospitality, you love food and you’re eager to learn more about our mission. 

WHAT YOUR TYPICAL DAY WILL INCLUDE:
**This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. LAG&C reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.
  • Ensure all opening and closing procedures have been completed.
  • Serve customers with a positive, timely and willing attitude. 
  • Educate daily about new products, changes to produce, and cafe menu items.
  • Maintain & clean all merchandising areas: shelves, bins, tables, and refrigerators.
  • Re-stock or organize merchandising area to maintain an “untouched” appearance.
  • Accurately price all merchandise: stamping, marking, or placing shelf tags/signs, as needed.
  • Assist the Produce department with displays throughout the day.
  • Maintain a beautiful checkout area for customers.
  • Maintain a clean & safe work area at all times. 
  • Check out customers efficiently using company-established policies and procedures.
  • Bag groceries appropriately and efficiently for customers.
  • Count cash register at beginning of shift and/or balance cash register at end of shift 
  • Follow the employee handbook at all times, especially on service standards and appearance.

WHAT YOU’LL BRING:

  • Grocery, retail, service, and/or hospitality experience preferred.
  • Interest in seasonal produce and thoughtfully sourced products.
  • Proficient point of sale experience.
  • Proficient at cash reconciliation.
  • Acute organizing and strong project management skills.
  • Passion for warm hospitality and quality customer service.
  • Strong verbal communication skills.
  • Excellent interpersonal skills to communicate with management, co-workers and customers that contribute to a productive and joyous team environment.
  • Exemplifies company guidelines/protocols, workplace safety and health department standards.
  • Flexibility to work mornings, evenings, weekends, holidays, as needed.
  • Ability to lift and carry 50 lbs.
  • Possess full body mobility (bending, stooping, twisting, and reaching).  

JOB TYPE + COMPENSATION RANGE

  • Full-Time: 4-5 days/week, 8hrs/day
  • $19/hr -  $20/hr

WHAT WE OFFER:

Competitive pay rates, a generous store discount, healthcare options, accrued paid sick time, professional development and growth opportunities.

ABOUT OUR PROCESS:

  • Apply: After receiving your application, we’ll take a short time to review our compatibility.  We will let you know either way what the outcome will be as soon as possible.
  • Interview: This is your chance to get to know us and our chance to get to know you. We’ll have an introductory conversation to discuss the role and your background. Next, we’ll explore the role more specifically, likely with a few key team members. We encourage any questions you have about the job, the team, our values, or related topics at any point in the application process. We’d love to hear about the grocery store of your childhood or hometown
  • Decision: You will be contacted as soon as possible with the outcome. 
  • We’re committed to a fair and inclusive hiring process.  If additional accommodations are required, please let us know.

STUFF TO BE AWARE OF:

LAG&C is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, national origin, religion, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite everyone who meets the criteria for the job to apply. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you.

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