Property Claims

4 months ago

Jacksonville, United States Stillwater Insurance Services, Inc. Full time
Job DescriptionJob Description

Property Claims – Desk Adjuster

Considering Applicants at all experience levels.

Salary $65,000 to $110,000 depending on experience.

In house positions for Jacksonville Florida

Join our hardworking, collaborative team where your contributions will be celebrated and valued.

Why Stillwater? We’re a national insurance provider that offers a full suite of insurance products and services. We strive to be the most respected insurance provider in the United States and that respect starts with our employees.

SUMMARY:

Investigate, measure, and adjust homeowner property insurance claims, in-office, at Stillwater’s Jacksonville, Florida headquarters.

DUTIES AND RESPONSIBILITIES:

The following reflects essential functions for this job but does not restrict the tasks that may be assigned. Depending on business needs, management may assign or reassign duties and responsibilities to this job over time.

Duties for this position include:

  • Determine coverage via verification and detailed analysis of applicable policy/endorsement contract language in comparison to claim facts:
    1. Promptly resolve all open coverage issues through the investigation process.
    • Protect the company’s coverage defenses by timely drafting and issuing the appropriate Reservation of Rights, or Disclaimer position letters in conformance with insurance regulations and market requirements.
  1. Act swiftly and affirmatively, execute timely appropriate action, when needed, to resolve problems.
  • Ensure enterprise financial accountability through timely and adequate claim and expense reserving practices:
    • Determine claim values based upon claims handling experience, acquired documentation, legal liability, causation, jurisdictional matters while applying your good judgment.
    • Adjust reserve according to claim development.
  • Timely initiate, conduct, and complete investigations on both transfer and claims handled from the ground up:
    • Complete detailed investigations, at appropriate levels for the individual cases, for the questions, issues, documents, experts needed, and tasks involved to accomplish or facilitate a prompt investigation.
    • Determine whether the field investigation will be completed internally or complete a cost justification for outsourcing.
    • Utilize scoping and photo applications when appropriate.
    • Provide written task instructions and supervision when appropriate.
    • Ensure claim files contain sufficient documentation to justify all coverage, liability, damage and claim resolution decisions.
    • Recognize and apply fraud indicators and, when justified, refer to S.I.U.
    • Collaborate closely with SIU unit and its investigators.
    • Identify and initiate timely pursuit of all subrogation and salvage recovery opportunities.
  • Follow supervisory guidance on managing the legal expenses of defending and resolving lawsuits as well as avoidance of unnecessary litigation:
    • Handling of disputed claims to include settlement involving AOBs, CRNs, NOIs, demands, or complex scope and price disputes.
  • Draft and timely complete necessary case narrative reports to the claim files, reinsurers, and claims management.
  • Exhibit Xactimate estimating skills sufficient to write a roof or water loss estimate from a pre-generated Sketch.
  • Ensure claim administration standards are met:
    • Comply with all Unfair/Fair Claim Practice Acts and Insurance Code Regulations.
    • Ensure accuracy of system loss description, cause of loss codes, and financial transaction codes for proper information to underwriting and statistical bureau reporting.
    • Operate within established file aggregate authorities for reserve and payment levels, securing the appropriate management level approvals above established authority.
  • Achieve excellent customer service levels:
    • Be courteous, polite and honor all commitments.
    • Manage and diffuse conflict should it occur.
    • Return all phone calls the same day as received.
    • Handle incoming mail daily.
    • Assist claim staff and customers with participating on the after-hours call roster.
  • Perform a variety of miscellaneous duties and special projects as assigned, inclusive of occasional field loss inspections, inside on-premises catastrophe duty, field catastrophe duty and attending settlement conferences, when needed.
  • Maintain staff adjuster licenses and complete continuing education requirements as required by the States assigned.
  1. Develop excellent knowledge of company Best Practices and adhere to company policies.

QUALIFICATIONS:

  • Bachelor's Degree (BA/BS/BBA) from a four-year college or university, and related experience and/or training, or equivalent combination of education and experience.
  • Exceptional knowledge of property and casualty policies, insurance principles, loss reserving, and development skills.
  • Sound business judgment and effective human relations, problem solving, and analytical skills.
  • Excellent expense management skills.
  • Working knowledge of Unfair Claim Practice Acts and Insurance Codes.
  • Exceptional knowledge of damage estimating and repair techniques for property, personal property, and residential construction.
  • Exceptional investigation skills.
  • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Working knowledge of MS Excel.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills; able to manage priorities and workflow.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Acute attention to detail.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

REPORTING RELATIONSHIP:

Reports directly to Claims Supervisor.

Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

Offer for employment is contingent upon the favorable responses from both a background investigation and a pre-employment drug screen.

Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.


  • Property Claims Supervisor

    2 months ago

    Jacksonville, United States TheBest Claims Solutions Full time

    Our client has a need for a Property Claims Supervisor for their Jacksonville, FL claims office. This position is considered Direct Hire and the ideal candidate will have at least 7 years of professional claims experience.Required Qualifications:7+ Years of Property Claims ExperienceManagement and Supervision of claims teamsActive FL Adjusters...

  • Investigator I

    3 weeks ago

    Jacksonville, Florida, United States Citizens Property Insurance Full time

    About the RoleCitizens Property Insurance is seeking a highly motivated and detail-oriented Investigator I to join our team. As an Investigator I, you will play a critical role in conducting property claims investigations and identifying potential insurance fraud.Key ResponsibilitiesConduct thorough investigations of property claims to identify potential...

  • Property Claims Adjuster

    1 day ago

    Jacksonville, Florida, United States Stillwater Insurance Services, Inc. Full time

    Job DescriptionStillwater Insurance Services, Inc. is seeking a highly skilled Property Claims Adjuster to join our team in Jacksonville, Florida. As a Property Claims Adjuster, you will be responsible for investigating, measuring, and adjusting homeowner property insurance claims in-office.Key Responsibilities:Investigate and Resolve Claims: Determine...

  • Claims Manager

    3 months ago

    Jacksonville, United States Citizens Property Insurance Full time

    Job DescriptionJob DescriptionCompany DescriptionSearching for a place to make your mark? Every great team depends on the individual contributions of its members – the skills, talents and the passion that each team member brings. At Citizens, we’re building a workforce of top achievers committed to our company’s mission and vision. Our company values...

  • Claims Manager

    3 months ago

    Jacksonville, United States Citizens Property Insurance Full time

    Job DescriptionJob DescriptionCompany DescriptionSearching for a place to make your mark? Every great team depends on the individual contributions of its members – the skills, talents and the passion that each team member brings. At Citizens, we’re building a workforce of top achievers committed to our company’s mission and vision. Our company values...

  • Claims Adjuster I

    2 weeks ago

    Jacksonville, Florida, United States Olympus Insurance Company Full time

    Job SummaryOlympus Insurance Company is seeking a highly skilled Claims Adjuster I to join our team. As a Claims Adjuster I, you will play a critical role in assisting policyholders throughout the entire claims process.Key ResponsibilitiesClaims Handling: Verify facts of loss and pertinent information to analyze and confirm coverage.Case Reserves: Establish...

  • Property Claims Handler

    3 weeks ago

    Jacksonville, Florida, United States Olympus Insurance Company Full time

    Job Title: Sr. Claims AdjusterJob Summary:The Sr. Claims Adjuster will play a critical role in assisting policyholders throughout the entire claims process. This position requires a high level of technical competence, excellent analytical and negotiation skills, and the ability to work independently and as part of a team.Key Responsibilities:Claims Handling:...

  • Vice President, Property Claims

    2 months ago

    Jacksonville, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionThe VP, Property Claims will have responsibility for the management of a team of claims professionals directly handling and managing claims involving the following lines of business: E&S, General Liability, Property and Inland Marine. This individual will provide leadership, coordination, strategic direction and management of...

  • Senior Vice President of Property Claims Management

    3 weeks ago

    Jacksonville, Florida, United States LotSolutions, Inc. Full time

    Position OverviewThe Senior Vice President of Property Claims Management will oversee a dedicated team of claims professionals responsible for handling and managing claims across various lines of business, including Excess & Surplus, General Liability, Property, and Inland Marine. This role demands exceptional leadership, strategic oversight, and management...

  • Property Management Specialist

    4 weeks ago

    Jacksonville, Florida, United States CrossView Property Management Full time

    Join CrossView Property Management as a Property Management Specialist. We are in search of a meticulous and organized individual to oversee a diverse portfolio of properties. The ideal candidate is adept at meeting deadlines, follows up with diligence, and collaborates effectively with tenants and service providers.This position covers all facets of...

  • Property Claims Manager

    3 weeks ago

    Jacksonville, United States Interactive Resources - iR Full time

    Key Responsibilities:Direct and manage the Claims Administration team.Plan and recommend policies to support departmental and company objectives.Facilitate effective communication and coordination between units, associates, insureds, agents, and policyholders.Mentor and develop associates to maximize their potential.Investigate and implement technological...

  • Claims Adjuster I

    1 week ago

    Jacksonville, Florida, United States Olympus Insurance Company Full time

    Job Title: Claims Adjuster IOlympus Insurance Company is seeking a highly skilled Claims Adjuster I to join our team. As a Claims Adjuster I, you will play a critical role in assisting policyholders throughout the entire claims process.Key Responsibilities:Verify facts of loss and pertinent information to analyze and confirm coverage.Establish case reserves...

  • Claims Adjuster I

    3 weeks ago

    Jacksonville, United States Olympus Insurance Company Full time

    Job title: Claims Adjuster I Reports to: Claims Manager I Direct Reports: None Position type: Full Time FLSA Status: Exempt Location: Jacksonville/In office THIS POSITION IS IN OFFICE Position Summary: The Claims Adjuster I will assist policyholders throughout the entire claims process. Ability to work extended hours, including evenings and weekends,...

  • Sr. Claims Adjuster

    3 weeks ago

    Jacksonville, United States Olympus Insurance Company Full time

    Job title: Sr. Claims Adjuster Reports to: Claims Manager I Direct Reports: None Position type: Full Time FLSA Status: Exempt Location: Jacksonville/In office THIS POSITION IS IN OFFICE Position Summary: The Claims Adjuster III will assist policyholders throughout the entire claims process. Ability to work extended hours, including evenings and weekends,...

  • Field Claims Adjuster

    2 weeks ago

    Jacksonville, Florida, United States CCMS & Associates Full time

    Job Opportunity at CCMS & AssociatesJob Summary:CCMS & Associates is seeking a skilled Field Claims Adjuster to join our team in Florida. As a Field Claims Adjuster, you will be responsible for investigating claims, inspecting damages, and recommending claim reserves.Key Responsibilities:Conduct thorough investigations of claims, including obtaining recorded...

  • Claims Manager

    2 months ago

    Jacksonville, United States The Ladders Full time

    Company Description Searching for a place to make your mark? Every great team depends on the individual contributions of its members - the skills, talents and the passion that each team member brings. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from...

  • Claims Manager

    4 weeks ago

    Jacksonville, United States The Ladders Full time

    Job Description Settling Claims fairly is the cornerstone of our business. As one of the State's largest property insurers, we have a fantastic opportunity for highly skilled, analytical thinking manager who is ready to combine their advanced Catastrophe claims experience with their Claims Litigation background to join our Claims Litigation team. As a Claims...

  • Claims Adjuster III

    1 week ago

    Jacksonville, Florida, United States Olympus Insurance Company Full time

    Job Title: Claims Adjuster IIIOlympus Insurance Company is seeking a highly skilled Claims Adjuster III to join our team. As a Claims Adjuster III, you will play a critical role in assisting policyholders throughout the entire claims process.Key Responsibilities:Verify facts of loss and pertinent information to analyze and confirm coverage.Review lawsuits...

  • Claims Operations Manager

    3 weeks ago

    Jacksonville, Florida, United States LotSolutions, Inc. Full time

    LotSolutions, Inc. - Claims Operations Manager PositionThe Claims Operations Manager is tasked with overseeing and directing the Claims Department, managing various lines including Property and Casualty, Lender Placed, and additional Specialty offerings. This position requires the formulation and enhancement of processes to fulfill organizational goals...

  • Manager Claims

    3 months ago

    Jacksonville, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionThe Claims Manager is responsible for leading and managing the Claims Operations, which may encompass Property and Casualty, Lender Placed, and other Specialty products. This role involves developing and maintaining procedures and guidelines to achieve the company's objectives effectively and efficiently. The Claims Manager...