Operations Manager

2 weeks ago

Philadelphia, United States NBCUniversal Full time
Job DescriptionJob DescriptionCompany Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Spanning three floors of the Comcast Technology Center, the dazzling home of NBC 10 and Telemundo 62 is an 80,000-square-foot broadcast center and Philadelphia’s news epicenter. It features cutting-edge newsroom IP technology and LEED energy-efficient design. NBC Universal is one of the world’s leading media and entertainment companies in the development, production and marketing of entertainment, news, and information to a global audience. The Technology & Operations department (PHI TechOps) provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Local Television Station businesses. 

The Operations Manager is an on-site full-time position supporting the Technology & Production teams across the Triopoly. The position is based at the Comcast Technology Center and will require some on-site at NBC Sports Philadelphia at the Wells Fargo Center. Candidate must be able to work in a fast-paced environment, quick learner, and a desire to grow. To succeed in this role, you should have excellent attention to detail, time management and communication skills, as you will collaborate with our internal teams and vendors to meet deadlines and deliverables.

Job Responsibilities:

  • Working with Technology & Operations department on supporting and coordinating a variety of operational and production activities.  
  • Assist with Project coordination including creating plans, budgets, action tracking, vendors, and progress meetings.
  • Assist technology teams with ordering, budget tracking, vendor coordination, shipping, logistics, quotes, PO generation, goods receipt, and asset reporting.  
  • Liaise with finance on information and requirements to process payments.
  • Assist in creating and updating documentation and SOP’s.
  • Create training plans for both technical and non-technical employees for existing and new technology rollouts. Coordinate on-boarding activities with departments to ensure all technology is in place to create a positive experience for on-boarding new employees.
  • Assist in Events planning, support, and vendor coordination.
  • Department Scheduling, including sick and vacation cover as well as coordination of vacation selection process and tracking.
  • Assist with payroll in the various systems e.g., STORM, Timekeeper as well as checking adherence to Union CBA’s
  • Coordination of Facilities activities at CTC, Wells Fargo Center, and our Field shop in Roxborough. Including scheduling routine maintenance visits, break-fix, coordination with vendors e.g., Fire Drills, Security, HVAC, electrical, snow removal, cleaning. Communications of upcoming work to staff. 
  • Assist in tracking Health & Safety compliance activities as well as tracking and reporting of training metrics to all departments.
  • 24/7/365 operations; some weekends and holidays may be required.
  • Other duties as deemed necessary.
Qualifications

  • Minimum of 2 years of experience in a Production operations or similar role. 
  • Bachelor's degree, TV Production or similar preferred, or equivalent experience.
  • Good organizational skills, including multitasking and time-management.
  • Excellent verbal and written communication skills, problem solving, and attention to detail.
  • Proficient in the use of business applications such as Office 365 suite, SharePoint, Visio.    
  • Takes initiative, displays a strong work ethic, and maintains a positive attitude.
  • Bi-Lingual desirable.
  • Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.


Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

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