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IT Operations Manager

5 months ago

Philadelphia, United States London Approach Full time

A pioneering organization in the manufacturing industry is actively seeking a results-driven IT Operations Manager to supervise and innovate our technology infrastructure based primarly out of their Philadelphia, PA manfuacturiing facility. This role is designed for an individual with a strategic vision and the determination to grow into a future directorial role.


Core Responsibilities:

  • Lead the IT department's operational strategy, emphasizing team empowerment, performance excellence, and effective resource management.
  • Develop and implement robust IT policies, ensuring the highest levels of system security and data integrity.
  • Work closely with executive management to ensure IT strategies are perfectly aligned with business goals, spearheading technological innovation.
  • Administer the maintenance and enhancement of our ERP systems, with a particular focus on Epicor, to guarantee peak performance and user satisfaction.
  • Provide expert-level support to resolve technical issues swiftly and maintain uninterrupted system operations.
  • Manage pivotal IT projects, championing from the blueprint phase through to successful implementation, upholding strict standards of quality and efficiency.
  • Stay informed of the latest technological advancements, advocating for updates and enhancements that optimize business operations.
  • Promote a culture of open communication and collaboration within the IT department and throughout the organization.


Candidate Profile:

  • Bachelor’s degree in Information Technology or a related field is required.
  • Minimum of 6 years in IT management, with manufacturing industry experience highly preferred.
  • In-depth expertise with Epicor ERP systems is essential for this role.
  • Knowledgeable about cloud-based solutions, ERP integration, and web system management.
  • Competent in overseeing wireless networks within an industrial context and eager to address the unique challenges it presents.
  • Skilled in data analysis and visualization tools like Tableau, enhancing business intelligence capabilities.
  • Strong undrstanding and demonstrated history of administrating and managing enterprise level IT systems and infrastructure