Release Manager, Point of Sale

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

As a Release Manager, your goal is to ensure we are consistently releasing high quality versions of Point of Sale to Square Sellers.  You will monitor the health of each release by tracking bugs coming in from QA and facilitate their timely fixing.  You’ll partner with Engineering Managers and Product Managers to advise on the right release strategy for new Point of Sale features.  You will oversee and continually improve the release process for all Square Point of Sale products. You will report to the Release Engineering Manager. This role is remote from the US or Canada.

You will:

• Manage Point of Sale release trains on Android, iOS, Square Register or Square Terminal

• Manage branches in git source control, review late-breaking changes on release branches, integrate translations 

• Monitor the health of each release by checking for crashes, filing bugs, and facilitate their timely fixing

• Collaborate with QA to ensure the verification of fixed bugs in each release

• Work closely with Engineering and Product leads to help coordinate the successful release of new features

• Continually improve the release processes for Point of Sale and its features

You Have:

• 5+ years of experience working in a technology company or similar environment

• Famarility with software release processes

• A general understanding of the Square Point of Sale app

• Experience with a range of software project management methodologies (Agile, LEAN, etc.)

• Experience contributing to and delivering on projects

• Experience using JIRA (or a similar platform) to communicate with other teams 

• A demonstrable history of successful cross-functional collaboration

• Understanding of software development processes and work

The following experience is interesting, but not strictly required:

• Experience working with mobile apps and platforms (iOS, Android, App Store, Play Store)

Technologies we use and teach:

• Google Docs (and Sheets, and Slides)

• Atlassian Git, Jira, and Confluence

• Google Play and Apple’s App Store

• git, terminal command line, bash/Ruby

• Shuttle (Square’s internal tool for translations)

• Jenkins (and Square’s own CI service Kochiku)

#LI-Remote

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $180,000 - USD $270,000
Zone B: USD $171,000 - USD $256,600
Zone C: USD $162,000 - USD $243,000
Zone D: USD $153,000 - USD $229,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.