Marketing & Social Media Associate

1 week ago

Los Angeles, United States Alliance Hospitality Group Full time
Job DescriptionJob Description

Our Mission
To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

What Makes Us Unique

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.

Our Concepts
Baltaire - Classic American steakhouse located in the heart of Brentwood.

FLINT by Baltaire - Contemporary restaurant in Phoenix, AZ focused on coastal Mediterranean and bold Middle Eastern flavors mixing with classic wood-fired techniques.

Encanto- Restaurant and Bar with a contemporary take on traditional Mexican cuisine in community-driven, Los Feliz.

Coral Tree Café- American kitchen offering healthy all-day dining options for breakfast, lunch and dinner. We have two locations in Los Angeles; Encino and our firstborn restaurant, Brentwood in 2002.

Mora Italiano - Love letter to Italy in the 1960's, echoing its iconic flavors, allure and cooking culture located next to Coral Tree Café in Encino.

Comoncy - Organic-fair trade coffee shop and café. We have 5 locations, in Los Angeles; 3rd Street, Westwood & Beverly Hills along with two locations in the Phoenix area; Esplanade & Galleria.

What We Expect

  • Hospitality heart.
  • Hard working self-starter with an entrepreneurial spirit.
  • Team player.
  • Excellent, professional and clear communication skills both written and verbal.
  • Ability to work with a variety of people.
  • Professional communication and appearance.

What the Role Will Entail

  • Website management.
  • Email marketing.
  • Knowledge in PopMenu, Squarespace, GoDaddy or Webflow (prior experience is welcomed).
  • Digital listings management.
  • Knowledge in Yext (aggregator), Yelp and Google Business (prior experience is welcomed).
  • Social media management.
  • Creating and managing content calendars for Meta, Instagram, Twitter, LinkedIn, Google Posts, Yelp Connect.
  • Scheduling platforms like Later or AgoraPulse.
  • Menu and Marketing Collateral Design.
  • Adobe Suite knowledge is a plus (InDesign, Photoshop, Adobe Express).
  • Online ordering platforms.
  • Maintaining menus and integrations through Toast and Checkmate including DoorDash, GrubHub, UberEats, Ritual and ChowNow.
  • POS knowledge.
  • Gift card management.
  • Uniform design & ordering.
  • Product design and retail management.
  • Management of admin consoles such as Google Workspace.
  • Signatures, Business cards and email creation.
  • Maintaining neat storefronts and adequate signage.
  • Guest review management.
  • Google, TripAdvisor, Yelp, Rewards Network, UberEats.
  • Knowledge in MailChimp (prior experience is welcomed).
  • Regular sampling and offsite events.
  • Participating in local government and groups such as attending and representing our companies at Chamber of Commerce and Council meetings.
  • Ordering new menus, stickers, retail signage i.e. pastry case signs and other needed signage.
  • Guest review management.
  • Coordination of live music acts for various locations including scheduling, calendar planning, and finding talent.
  • Influencer Marketing and Tastemaker Series.
  • Supporting various roles within the company with anything pertinent to marketing such as people & culture, as well as operations team.

Ideal Candidate Will Have:

  • Minimum of 1-2 years of marketing and social media experience.
  • Strong customer service skills, with the ability to provide personalized recommendations to guests.
  • Strong organizational and time management skills with a particular attention to detail.
  • Background working in restaurants and understanding restaurant operations.

We Offer:

  • $65-$75K Annual Salary
  • 401K Retirement Savings
  • Medical/Dental/Vision Insurance
  • Free meal per shift
  • Growth & Development opportunities
  • Vacation Pay

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