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Accounts Receivable Specialist

3 months ago

Surprise, United States REE Medical Full time
Job DescriptionJob DescriptionJob Summary:

The Accounts Receivable (AR) Specialist is responsible for preparing and sending customer invoices, setting up recurring invoices, and reconciling payment issues. A successful AR Specialist is detail-oriented, has strong customer service skills, excellent communication skills and the ability to thrive in a fast-paced environment. This person also is responsible for ensuring a positive experience for our clients while navigating an often-negative part of the client lifecycle. This role operates on a Hybrid schedule in the greater Phoenix Area and works on an 8am-5pm PST shift.

What is expected in this role:
  • Accurately invoicing clients in a timely manner and verifying pricing, calculations, and requesting additional documentation to support all assigned fees or discounts in accordance with company policies and procedures.
    • This can include investigating and resolving account discrepancies and assisting with collections.
  • Serving as the invoicing export supporting your assigned Sales POD ensuring client invoices and payments are properly documented and processed.
  • This includes the daily monitoring of all team dashboards and taking corrective action as needed.
  • Communicating with clients to request payment and arrange special payment plans as required and supporting any billing inquiries within the Service Level Agreement.
  • Collaborating with other departments confirming fully invoiced and paid clients to release the corresponding client DBQs.
  • Adhering to all regulations and processes as established by REE’s policies, along with safeguarding personally identifiable information / personal health information in accordance with HIPAA laws.

How success is measured in this role:
  • Accounts Receivable Aging

Requirements

What you need in this role to be successful:
  • Must be located in the Greater Phoenix Area.
  • At least 1 year of experience as an AR or billing specialist, clerk, or other relative finance/ accounting experience.
  • At least 1 year of experience working within a Finance Tool / Software such as ZoHo, Salesforce, Oracle, QuickBooks, Xero, etc.
  • Proficiency in Microsoft Office Suite and navigating multiple platforms including ZoHo, Slack, Teams, etc.
  • Previous experience in the medical industry is a Plus
  • Comfortability being on the phone whether sitting or standing for extended periods of time.
  • Highly organized, have multi-tasking skills, and efficient in ambiguous situations with an expert level attention to detail.
  • Strong written and verbal communication skills, with a track record of listening to understand client needs and ability to navigate difficult conversation with empath and tact to negotiate client payments, amount owed, due dates, and payment plans.
    • This also means you can communicate effectively with different departments and levels within the organization.
  • Track record of working in a fast-paced, fluid environment.
  • Analytical and problem-solving orientation.
  • High school diploma or equivalent required. A.S., B.A., B.S. degrees are a Plus

Benefits

What REE Offers you:

At REE, we believe in empowering our employees to thrive both personally and professionally. When you join our team, you become part of a dynamic and inclusive work environment where innovation and collaboration are celebrated.

Comprehensive Benefits Package

- Competitive salary: $22-$26 an hour, Depending on Experience.

- Health, dental, and vision insurance with Company-sponsored Life Insurance

- Retirement savings plan with company match

- Vacation time off, sick time off, and holidays

Career Development Opportunities

- Ongoing training and development programs

- Opportunities for advancement within the company

Work-Life Balance

- Flexible work schedules

- Remote first environment with companywide conferences annually

- Employee assistance program for personal and family well-being

Perks and Rewards

- Employee discounts on products and services through Insperity

- Recognition programs for outstanding performance

- Company-sponsored social events and activities

Join us and discover a rewarding career where you can make a difference and grow professionally.

REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship).

This information is provided in compliance with Equal Pay Regulations across the US and is the company’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Not open to 3rd party recruiters or submissions.

REE will never ask for personal information or to purchase anything during the interview process, only communications from a @reemedical.com domain are representative of REE Medical, LLC.