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Busser (PT)- Thunder Road Steakhouse & Cantina
5 months ago
Essential Duties & Responsibilities:
- Maintain the cleanliness of the restaurant and service areas including tables and chairs located in the dining area.
- Handle a fast paced environment with multiple tasks under time constraint.
- Replenish items such as condiments, silverware, glassware and dishes as needed to all server stations.
- Assist Food Servers in accommodating the needs and requests of patrons.
- Must be able to handle a heavy business volume in a timely manner.
- Transport dirty dishes, silverware and glasses to the kitchen using the bus cart as the need arises.
- Remove all dirty dishes, glasses, and silverware from tables.
- Reset tables and booths for the use of the next customer.
- Provide fast, friendly and courteous customer service.
- Ensure compliance with health and safety regulations by operating an efficient and sanitary department.
- Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests).
- Develop a thorough knowledge of services, room locations, amenities, surroundings (i.e. gift shop, restaurants, theater, etc.) providing accurate directions and information for guest inquiries about promotions and special events.
- Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
- At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
- Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
Perform additional duties and responsibilities as necessary or assigned
