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Customer Service Retail Cashier
4 weeks ago
Job Title: Customer Service Retail Cashier
Company: Eximius Associates
Location: Chicago, IL
About Us: Eximius Associates is a premier firm renowned for organising high-end corporate events, bespoke private functions, and industry-leading conferences. As we continue to grow our retail presence in Chicago, we remain committed to delivering exceptional customer service and creating a seamless shopping experience for our clients. We are seeking a dedicated and customer-oriented Customer Service Retail Cashier to join our team.
Position Overview: As a Customer Service Retail Cashier at Eximius Associates, you will be responsible for providing an excellent checkout experience for customers, processing transactions with accuracy, and offering friendly assistance throughout the shopping process. The ideal candidate will be personable, efficient, and passionate about delivering outstanding service.
Key Responsibilities:
- Greet and engage with customers as they approach the checkout, ensuring a positive and welcoming atmosphere.
- Accurately process a variety of transactions, including cash, credit card, and mobile payments.
- Provide assistance and answer customer inquiries about products, services, and store policies.
- Handle returns and exchanges efficiently, following company procedures and ensuring customer satisfaction.
- Maintain a clean, organised, and well-stocked checkout area.
- Assist with bagging items and ensure products are handled carefully during the checkout process.
- Monitor and reconcile cash drawer balances, ensuring accuracy at the end of each shift.
- Support inventory management by restocking items and maintaining awareness of product availability.
- Collaborate with team members to ensure smooth store operations and a consistent, high-quality shopping experience.
- Adhere to all company policies, procedures, and health and safety guidelines to provide a safe environment for customers and colleagues.
Qualifications:
- Previous experience in a cashier or customer service role is preferred.
- Strong communication and interpersonal skills.
- Ability to process transactions accurately and efficiently in a fast-paced environment.
- Excellent attention to detail and organisational skills.
- Proficiency in using point-of-sale systems and basic computer skills.
- Positive attitude with a strong commitment to customer satisfaction.
- High school diploma or equivalent; additional qualifications in retail or customer service are a plus.
What We Offer:
- Competitive hourly wage and comprehensive benefits package.
- Opportunity to work in a supportive and dynamic team environment.
- Career development and advancement opportunities.
- A vibrant and inclusive work environment in the heart of Chicago.
How to Apply: If you are a customer-focused and detail-oriented individual with a passion for retail, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the ideal fit for this role.
Join us at Eximius Associates and help us provide exceptional service to our customers in Chicago.
Eximius Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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