Community Support Specialists

1 month ago

Clinton Township, United States Arc Services Of Macomb Inc Full time
Job DescriptionJob Description

NEW - ATTENTION DSP'S, DIRECT CARE WORKERS, JOB COACHES AND SKILL BUILDING INSTRUCTORS

The Direct Service Professional (DSP) shall work in one or any of the Arc of Macomb’s Community Living Support, Vocational Rehabilitation, and Skill Building programs. The program(s) the DSP will work in depends on which program(s) are the best fit for the worker and the clients. In all roles, the Direct Service Professional will assist clients with activities of daily living by prompting, reminding, and guiding the client. The DSP will follow the clients’ Plans of Service or other guiding plans.

The Direct Service Professional will be compassionate, patient, professional, and organized, with a knack for interpersonal skills and developing trust. The Direct Service Professional will believe in the Arc of Macomb’s mission and will demonstrate exceptional drive to further clients’ independence and freedoms. The Direct Service Professional will treat all co-workers, members, clients, and stakeholders with dignity, respect, and kindness.

Typical activities may include assisting with scheduling appointments, meal preparation, basic cleaning, shopping, running errands, developing soft skills, learning and practicing safety skills, learning coping strategies, improving communication skills, and learning universal job skills. Transportation may be incidental to some of the activities, and thus a valid driver’s license, reliable transportation, and current insurance are required.

PT/FT positions available. PTO and benefits available to full-time employees who work 35 or more hours per week after 90-days.

Objectives of this Role

  • Follow the clients’ Plans of Service or other relevant plans.
  • Assist clients with Activities of Daily Living, Functional Activities of Daily Living, and Vocational Skills
  • Work with other professionals to provide comprehensive service to clients.
  • Prepare daily service notes and maintain other relevant records when necessary.
  • Respond to telephone calls, emails, and text messages promptly.

Skills and Qualifications

  • Exceptional communication, interpersonal, and relationship-building skills, including the ability to be clear, direct, and honest without being rude or overbearing.
  • Ability to mediate situations, redirect, and stay on task.
  • Consistent attention to detail, basic math skills and legible handwriting skills
  • Strong organizational skills
  • Adept at managing tasks, handling emergencies, and balancing priorities
  • A professional attitude
  • Ability and desire to work as part of a team and to treat others with kindness and compassion.
  • Consistent access to reliable transportation with insurance
  • Familiarity with Community Mental Health or Michigan Rehabilitation Systems a plus

This position reports to the Community Services Director. The Direct Service Professional will also work closely with other Coordinators and Directors as part of the team to provide service to all clients. This position may require some nights and weekends, as emergencies arise. This position can expect to spend 20% - 95% of the time out of the office, depending on the program(s) the employee works in.


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