Senior Field Applications Engineer

3 weeks ago

Fremont, United States PHIHONG USA Full time
Job DescriptionJob DescriptionSalary: 140-170K (DOE)

Senior EVSE Field Application Engineer (FAE)


About Us:


Zerova Technologies designs and manufactures a complete line of electric vehicle (EV) charging solutions that power brands globally. Whether white-label or collaborative design partnerships, Zerova works closely with its customers to ensure success and align with their global channel strategies.


As a subsidiary of Phihong Technology, Zerova leverages their 50+ years of experience as a global manufacturer of power products to provide an industry-leading product portfolio to address a broad set of EV charging use-case scenarios.


Zerova places importance on cultural compatibility with its partners and strives to integrate green energy, carbon reduction, and sustainable development practices into its solutions.

 

Job Details:

 

  • Lead a team of 10 Field Applications Engineers
  • Field troubleshooting and debugging of Electromechanical systems in EVSE’s.
  • Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures.
  • Analyze customer service tickets and initiate service calls.
  • Update and maintain service logs.
  • Schedule and supervise HW and SW upgrades.

 

Characteristics of Interest to The Hiring Manager:

 

  • Good background in AC power wiring and installation.
  • Comfortable working with wiring, installation and diagnosis of 3-phase AC power connections.
  • Experience in updating firmware for Linux kernel devices.
  • CAN bus, RS-485 experience a plus.

 

Related Requirements:

 

  • Typically requires around 5 years of related experience in EVSEs or Electrical Power products.
  • Demonstrated skills and experience in the areas of electrical wiring, product reliability, testing, or quality engineering.
  • Electric Vehicle systems/components experience. RESS, motor, motor controllers, charging systems, high voltage, Lithium battery and/or EV/HEV control system.
  • Must be capable of handling and deciding on field related issues to minimize downtime.
  • Demonstrated skill in communicating complex concepts to others in a clear, concise, and understandable manner.
  • Domestic travel required ~20%.

 

Education Requirements:

 

  • B.S. in Engineering or equivalent combination of relevant education. MSEE preferred.
  • 5+ years of supervisory or management experience.
  • 10+ years’ experience.


Benefits:

 

  • 401(k) matching
  • FSA Accounts
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off

 

This is a fully onsite position located in Fremont, CA; Monday- Friday from 10 am to 7 pm.

 

Zerova is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

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