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Admissions Representative

3 months ago

Denver, United States AspenRidge Recovery LLC Full time
Job DescriptionJob Description

AspenRidge Recovery

Job Description for Admissions Representative


Onsite

Lakewood, CO


PRIMARY FUNCTION: 

In this role, we assist those who reach out to AspenRidge seeking treatment services or resources. We screen these individuals to identify their needs and qualifying information. We then admit them or connect them with the appropriate services based on each individual’s unique needs and circumstances, putting them in the best possible position to heal and recover. Admissions Representatives at AspenRidge are highly motivated self-starters, willing to learn, driven to help those suffering from addiction expediently access treatment. We are a high performing, driven team that loves what we do. We hope that, as you read on, the values and role speaks to you. We are building something special- and want you to be part of it. 

ESSENTIAL DUTIES/RESPONSIBILITIES: 

  • Utilize strong communication skills as you work with potential clients, their families, other stakeholders as well as referral sources to connect them with an appropriate AspenRidge Recovery program.
  • Demonstrate an understanding of AspenRidge’s various programs, tracks, services, specialties, and facility-specific offerings. Able to succinctly describe the purpose, intended experience, value and benefits of each service, track and location.
  • Participate meaningfully as part of a team of likeminded professionals, striving to offer the best possible care to those in need. Collaborate with other departments to ensure seamless transitions and successful treatment referrals when necessary.
  • Guide clients from the initial call through the admissions process, working interdepartmentally to ensure a seamless start to their AspenRidge experience.
  • Meet and exceed aggressive and achievable departmental goals.

KPIs and Performance Expectations

  • Summary Performance Requirements:
    • Admissions (min):
      • Raw: 4
      • Weighted: 2.67
    • Admissions (target):
      • Raw: 5
      • Weighted: 3.33
    • Target Payer Breakdown:
      • Commercial: 60%
      • Medicaid: 40%

SUPERVISORY RESPONSIBILITIES: 

  • na 

  

MINIMUM QUALIFICATIONS: 

  • Sales Experience: 1+ year required
  • Education Level: High School

PREFERRED QUALIFICATIONS: 

  • Preferably 2+ years of experience in sales 
  • Addiction treatment experience 1+ year 
  • Addiction Treatment Experience: None Required
  • Admissions Experience: None Required

CERTIFICATES, LICENSES, REGISTRATIONS: 

  • None 

KNOWLEDGE, SKILLS, ABILITIES: 

  • Understands addiction and/or mental health, as well as recovery from either/both 
  • High attention to detail 
  • Achievement oriented 
  • Excellent initiative and very resourceful in creating ways to complete the task at hand 
  • Strong and clear communication skills with all teammates 
  • Punctual with meetings and project timelines 

WORK ENVIRONMENT & PHYSICAL DEMANDS:  

  • Office and Clinical setting work environment.  
  • The physical environment is typical of a standard office space.  It requires the employee to work inside for the duration of work.  Must be able to remain in a stationary position, sitting for more than 75% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.  

OTHER:  

  • Equipment used: ARR Laptop  
  • Travel:  na 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.  

DISCLAIMER: 

Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


You can align with our Core Values:

· Knowing and doing what’s right.

· We aspire, we fail, we try again.

· Trust your intuition. If it doesn’t feel right, speak up.

· We exchange our time, talents, and abilities to enrich others' lives.

· We don’t take ourselves too seriously. Have fun.


We Offer

· Salary range of $45,800k/yr - $56,900k/yr DOE

· Medical, dental, vision, and supplemental accident insurance

· Paid time off (PTO) inclusive of vacation, sick and 10 paid holidays

· Company paid life insurance

· Flexible spending account (FSA) and dependent care options.