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Partner Engineer, Commerce

3 months ago

San Francisco, United States Cash App Full time
Job DescriptionJob DescriptionCompany Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

The Commerce team is committed to bringing financial freedom to all our customers. Our team is at the core of Cash App’s mission—redefining the world’s relationship with money. We’re making Cash App and Afterpay the most loved way to pay for buyers and sellers by designing commerce and payment services that are more relatable, instantly available, and universally accessible.

As a member of Cash’s partner engineering team, you’ll partner with BD and Sales at all stages of the selling and onboarding journey, providing integration solutions advisory, SLA negotiations, product support, integration troubleshooting, certification, and go-live technical support. You’ll serve as partners’ primary technical point-of-contact, ensuring integrations launch on time and deliver exceptional user experiences for Cash App customers. Post-launch, you’ll continue to partner on integration enhancements to improve performance and optimize the experience for Cash App customers. Finally, you’ll champion your partners internally—sharing integration challenges and feature requests—and collaborate with Product and Engineering to improve our suite of products. 

This role requires you to wear many hats—across product, engineering, sales, legal/compliance—and switch between them as needed. A successful team member has both the technical depth and communication skills needed to foster trust-based relationships with our most strategic partners. You might be a good fit for this role if you enjoy working with enterprise customers, developing technical proposals, and building strong relationships.

Qualifications

You have:

  • ~8 years of professional experience
  • Experience working with enterprise customers in a technical capacity (solutions architect, sales engineer, integration engineer, technical account manager)
  • Proven ability to translate product functionality between technical and non-technical audiences, as well as the ability to tune communication to the right level of detail per audience
  • Outstanding presentation skills, whether impromptu or using presentations and demos
  • Proven track record driving complex projects with cross-functional stakeholders from start to finish
  • Experience owning ambiguous initiatives in tandem with Product, where customer requirements are not supported by existing functionality
  • Can read and understand code; experience with REST APIs
  • General payments industry knowledge
  • Ability to self-direct and work independently yet also function well in a global, fast-moving team
  • Willingness to travel up to 10% of the time

Even better:

  • Experience coding (either as a software engineer or personal projects)
  • Experience in this role at a payments company
  • Experience with distributed work; especially in collaboration with others across countries and time zones


Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $142,000 - USD $213,000
Zone B: USD $134,900 - USD $202,300
Zone C: USD $127,800 - USD $191,600
Zone D: USD $120,700 - USD $181,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

 

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.