Senior Salesforce Administrator

1 week ago


Columbia, United States Huntress Full time
Job DescriptionJob Description

Reports to: Vice President of Revenue Operations

Location: Remote US

Compensation Range: $160,000 to $175,000 base plus bonus and equity

What We Do:

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.

Today's cyber-attacks aren't limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products, including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks

What You'll Do:

Huntress is looking for its first Senior Salesforce Administrator to help lead a team and guide the company toward a full and successful Salesforce integration. This role will require a proactive individual who can help us implement and enhance our Salesforce platform, gather requirements and feedback, design scalable best practice solutions, and manage the product roadmap.

We are looking for someone with a deep understanding of the Salesforce platform with CPQ and Billing expertise. This role should understand both our current setup and our business objectives, to quickly identify improvement areas. The Senior Salesforce Administrator should be comfortable with change management, as well as communicating, prioritizing, and managing all aspects of a Salesforce project and rollout. This cross-functional role will work closely with our Revenue and Sales Operations teams and stakeholders at all levels. Success in this role will rely on your ability to translate technical information into layman's terms, clearly explaining design options and their potential impact.

Responsibilities:

  • Create a platform roadmap and define priorities, liaising with stakeholders
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Coordinate with other system Architects to build cohesive solutions to meet Business objectives
  • Work with other salesforce admins and architects to execute the project
  • Develop and maintain reports, dashboards, workflows, and other automation
  • Develop, document, and maintain operational processes and procedures related to Salesforce
  • Own the communication of any platform changes to end users and stakeholders
  • Management of integrated applications and third-party suppliers, including Hubspot, Leandata, 6Sense, Drift, Gong, etc.
  • Provide technical support and training to end-users on Salesforce usage

What You Bring To The Team:

  • 5+ years of Salesforce Administrator experience
  • Certified Salesforce Administrator
  • Additional Salesforce certifications e.g., Advanced Administrator, Platform App Builder, CPQ, and Billing
  • Working experience with Salesforce implementation
  • Working experience with Salesforce CPQ & any Billing Platforms
  • At least one full implementation of Lead to Cash with integrations into Finance ERP (Netsuite, etc).
  • Demonstrated experience in user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Understanding of Salesforce configuration changes, including (but not limited to) Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
  • Knowledge of basic triggers/Apex code
  • Sandbox environment management
  • DevOps/release management experience
  • Understanding of data management used to improve Salesforce data quality, implementing rules and automation as needed

What We Offer:

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement to build/upgrade home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.

If you have questions about your personal data privacy at Huntress, please visit our privacy page.

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