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Salesforce Administrator
7 days ago
- YOUR CURRENT RESUME
- YOUR HOURLY RATE
In this role, you will be crucial in maintaining, enhancing, and integrating the Salesforce platform. Responsibilities include managing user changes, monitoring workflows, and carrying out administrative tasks to support business operations. You will also work on external integrations with AWS Connect, ServiceNow, and Azure AD to ensure seamless data flow and connectivity.
- User Management: create, modify, and deactivate user accounts, profiles, and permission sets. Ensure user access and security follow best practices.
- Sandbox Management: create and oversee sandbox environments for development and testing. Coordinate with the development team to implement code updates.
- Workflow Monitoring: oversee workflow queues and troubleshoot any issues promptly.
- External Integrations: collaborate on configuring and maintaining external integrations like AWS Connect, ServiceNow, and Azure AD.
- Identity Provider Configuration: set up and maintain identity providers, focusing on Azure AD, for secure access within Salesforce.
- Documentation: maintain detailed documentation of Salesforce configurations and provide user support as needed.
REQUIRED SKILLS:
- Salesforce Administrator certification (e.g., Salesforce Certified Administrator.)
- 5 years of experience as a Salesforce Administrator with strong maintenance skills.
- Strong problem-solving ability, attention to detail, and good communication skills.
PREFERRED SKILLS:
- Hands-on experience creating and managing Salesforce sandbox environments.
- Proficiency in promoting code updates in different environments.
- Familiarity with AWS Connect, ServiceNow, and Azure AD integrations.
REQUIRED EDUCATION/CERTIFICATIONS:
- Bachelor's degree in IT, computer science, or related field plus 5+ years of IT experience.
- Relevant experience can substitute for a degree.
PREFERRED EDUCATION/CERTIFICATIONS:
- CJIS Certification will be required after a successful background check.
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